Lead Store Advisor, Tokyo Ginza

On Holding
Tokyo
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Leadership","Interpersonal","Initiative","Customer service"]

Lead Store Advisor at a flagship Tokyo Ginza store, driving sales performance, mentoring Store Advisors, and upholding operational excellence. You’ll supervise customer interactions, optimize inventory, execute visual merchandising plans, and contribute ideas to enhance store processes, while embodying brand philosophy and delivering a premium, tech-enabled customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
1 year ago

Lead Store Advisor, Tokyo Ginza

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead Store Advisor at a flagship Tokyo Ginza store, driving sales performance, mentoring Store Advisors, and upholding operational excellence. You’ll supervise customer interactions, optimize inventory, execute visual merchandising plans, and contribute ideas to enhance store processes, while embodying brand philosophy and delivering a premium, tech-enabled customer experience.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor a team of Store Advisors and drive customer-focused service.
  • •Oversee inventory management tasks, including stock levels and order fulfillment to meet customer demand.
  • •Maintain and enforce visual merchandising standards to deliver a premium shopping experience.
  • •Manage cash handling procedures and operating procedures for tills and POS systems.
  • •Coordinate with store leadership, IT, and facilities to ensure smooth operational flow and BoH process training.

Key Requirements

  • •3+ years of experience in a retail environment with at least 1 year in a supervisory role
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative, learn quickly, and work independently or as part of a team
  • •Background in Running, Fashion or Sports Industry is preferred but not required
  • •Experience with Microsoft Dynamics and/or other ERP systems is appreciated
Experience:3+ yearsRetailFashionSports
Skills:CommunicationLeadershipInterpersonalInitiativeCustomer service
Languages:Japanese
Tech Stack:Microsoft DynamicsERP

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn