HVAC Counter Sales Associate

Ferguson
Oklahoma City
Workplace: OnsiteFull timeUSD 18.69 - 26.14 hourlyFunction: Sales0Skills: ["Customer engagement","Consultative selling","Relationship building","Organizational skills","Self-motivation"]

Serve as a trusted advisor to plumbing and HVAC contractor customers by engaging them at the counter, by phone, and via email. Use product expertise in plumbing and HVAC to recommend solutions, support sales growth through upselling and cross-selling, and deliver accurate information using catalogs and manufacturer databases. Manage special orders, back-orders, and order follow-up, while maintaining an organized counter environment and supporting inventory tasks and outside sales associates.

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Ferguson
Ferguson
3 days ago

HVAC Counter Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a trusted advisor to plumbing and HVAC contractor customers by engaging them at the counter, by phone, and via email. Use product expertise in plumbing and HVAC to recommend solutions, support sales growth through upselling and cross-selling, and deliver accurate information using catalogs and manufacturer databases. Manage special orders, back-orders, and order follow-up, while maintaining an organized counter environment and supporting inventory tasks and outside sales associates.
Location: Oklahoma City
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Engage customers at the counter, by phone, and via email to understand needs and recommend solutions.
  • •Serve as a product expert by applying knowledge of plumbing, HVAC, and related products to guide purchasing decisions.
  • •Drive sales growth by identifying upsell and cross-sell opportunities and promoting strategic products and programs.
  • •Use catalogs, computer systems, and manufacturer databases to locate parts and provide accurate, timely information.
  • •Process transactions, manage special orders and follow up on order status/back-orders/delivery timelines, and assist with inventory tasks.

Pay and Benefits

Salary: USD 18.69 - 26.14 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental Leave

Key Requirements

  • •0–3 years of experience in customer service or sales (preferred).
  • •1+ years of HVAC product knowledge (preferred).
  • •Sales mindset to meet goals, build relationships, and influence purchasing decisions.
  • •Strong communication skills for consultative selling and customer engagement.
  • •Digital literacy and organizational skills to manage multiple priorities.
Experience:0HVAC
Skills:Customer engagementConsultative sellingRelationship buildingOrganizational skillsSelf-motivation

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn