Customer Engineer

Applied Materials
United States
Workplace: OnsiteFull timeUSD 37 - 51.2 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Mentoring","Troubleshooting","Customer collaboration","Technical diagnostics"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display manufacturing equipment. Troubleshoot technical issues using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with senior engineers and customers, and train/mentor junior customer engineers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 month ago

Customer Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display manufacturing equipment. Troubleshoot technical issues using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with senior engineers and customers, and train/mentor junior customer engineers to ensure smooth operations and exceptional service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from senior engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
Travel: Low travel

Pay and Benefits

Salary: USD 37 - 51.2 hourly

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters, and appropriate usage.
  • •Effective written and verbal communication skills, with basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationMentoringTroubleshootingCustomer collaborationTechnical diagnostics
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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