Billing Operations Associate

Instacart
United States
Workplace: RemoteFull timeUSD 28.37 - 32.94Function: Data Analytics & Business IntelligenceExperience: 2+ yearsSkills: ["Attention to detail","Ownership","Self-starter","Cross-functional communication","Process adherence"]

Own the end-to-end billing lifecycle for Instacart’s retail partner portfolio. You’ll execute accurate monthly billing, process credit/debit memos and refunds, maintain Oracle workbooks, validate billing requirements against contract terms, and complete peer reviews to ensure invoicing accuracy. Handle billing inquiries and escalate complex disputes, support audit requests, and contribute to ad hoc projects while following SOPs and internal controls in a fast-paced, cross-functional environment.

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FursaFursa
Instacart
Instacart
1 day ago

Billing Operations Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the end-to-end billing lifecycle for Instacart’s retail partner portfolio. You’ll execute accurate monthly billing, process credit/debit memos and refunds, maintain Oracle workbooks, validate billing requirements against contract terms, and complete peer reviews to ensure invoicing accuracy. Handle billing inquiries and escalate complex disputes, support audit requests, and contribute to ad hoc projects while following SOPs and internal controls in a fast-paced, cross-functional environment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Execute monthly billing cycles: calculate, generate, and deliver invoices via email and third-party portals such as Ariba
  • •Process credit memos, debit memos, and refunds in accordance with approved requests
  • •Build and maintain Oracle workbooks for new and amended contracts
  • •Review commercial contracts to identify billing requirements and validate billing language with senior team members
  • •Respond to billing inquiries and disputes, support audit requests, and complete ad hoc projects accurately and on time

Pay and Benefits

Salary: USD 28.37 - 32.94

Key Requirements

  • •2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a B2B tech, marketplace, or SaaS environment
  • •Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
  • •Strong attention to detail and the ability to manage high-volume workloads accurately
  • •Expert proficiency with spreadsheets (Google Sheets, Microsoft Excel) and familiarity with Oracle (or similar ERP)
  • •Clear, professional communication skills and ability to work cross-functionally while following defined processes and knowing when to escalate
Experience:2+ yearsB2B techMarketplaceSaaS
Skills:Attention to detailOwnershipSelf-starterCross-functional communicationProcess adherence
Languages:English
Tech Stack:AribaOracleGoogle SheetsMicrosoft ExcelSalesforceAlteryxSQL

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn