Store Supervisor (Da Nang & Hoi An) (Ho Chi Minh City, 60, VN)

Adidas
Ho Chi Minh City, Da Nang
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer service","Leadership","Coaching","Communication","Resource allocation"]

Supervise store teams across the assigned area to ensure consistently excellent customer service and commercial performance. Monitor and act on performance data, allocate resources, and drive efficiency and productivity. Lead brand ambassador behaviors, coach and train team members on product and brand knowledge, and maintain Visual Merchandising and In-Store Communication standards. Manage same-day merchandise processing, stockroom organization, replenishment, and loss prevention while supporting recruitment and onboarding.

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Adidas
Adidas
1 day ago

Store Supervisor (Da Nang & Hoi An) (Ho Chi Minh City, 60, VN)

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Last checked: 15 hours agoStatus: Live

Job Summary

Supervise store teams across the assigned area to ensure consistently excellent customer service and commercial performance. Monitor and act on performance data, allocate resources, and drive efficiency and productivity. Lead brand ambassador behaviors, coach and train team members on product and brand knowledge, and maintain Visual Merchandising and In-Store Communication standards. Manage same-day merchandise processing, stockroom organization, replenishment, and loss prevention while supporting recruitment and onboarding.
Location: Ho Chi Minh City, Da Nang
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Monitor and analyze store-area performance data and make adjustments to drive commercial success.
  • •Supervise and coordinate the team to ensure customers receive an optimal service level at all times.
  • •Allocate resources and organize processes within the assigned area to drive efficiency and productivity.
  • •Use category expertise to drive sales and customer loyalty; lead and train team members on brand and product knowledge.
  • •Manage daily merchandise delivery processing, maintain stockroom organization and replenishment, execute loss prevention, and ensure a safe shopping and working environment.

Key Requirements

  • •Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and product/retail industry understanding.
  • •First supervisor experience (as stated in the requirements).
  • •Intermediate numeracy and literacy.
  • •Advanced verbal communication skills.
  • •Comprehensive product, retail, and industry understanding to drive sales and customer loyalty.
Experience:Sports retailFashion retail
Skills:Customer serviceLeadershipCoachingCommunicationResource allocation

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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