Operations & Automation Manager

Scale Army
Cairo, Buenos Aires, Addis Ababa, Cape Town, Abuja
Workplace: RemoteContractUSD 2,500 - 3,000 monthlyFunction: Business OperationsExperience: 4-8 yearsSkills: ["Project management","Operational leadership","Analytical thinking","Problem-solving","Communication"]

Lead cross-functional operations to improve internal workflows and implement AI-powered systems that increase organizational efficiency. Partner with leadership, marketing, operations, and technical teams to manage projects, optimize processes, and drive automation from planning to execution. You’ll streamline business processes, develop SOPs and operational procedures, build dashboards and reporting with tools like ClickUp, and ensure teams follow scalable, measurable operational initiatives.

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Scale Army
Scale Army
1 month ago

Operations & Automation Manager

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead cross-functional operations to improve internal workflows and implement AI-powered systems that increase organizational efficiency. Partner with leadership, marketing, operations, and technical teams to manage projects, optimize processes, and drive automation from planning to execution. You’ll streamline business processes, develop SOPs and operational procedures, build dashboards and reporting with tools like ClickUp, and ensure teams follow scalable, measurable operational initiatives.
Location: Cairo, Buenos Aires, Addis Ababa, Cape Town, Abuja
Workplace: Remote
Employment Type: Contract
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead cross-functional operational projects, coordinating timelines, priorities, owners, deliverables, and milestones.
  • •Analyze and optimize workflows, streamline business processes, and maintain SOPs and scalable operational procedures.
  • •Support implementation of AI-powered workflows and identify opportunities to improve productivity, reporting, and execution.
  • •Manage and optimize project management systems (including ClickUp) and build operational reporting dashboards and performance metrics.
  • •Serve as an operational bridge between marketing, leadership, operations, and technical teams to improve coordination and execution.

Pay and Benefits

Salary: USD 2,500 - 3,000 monthly

Key Requirements

  • •4–8 years of experience in operations, consulting, project management, agency operations, or a related field.
  • •Experience leading cross-functional projects and operational initiatives.
  • •Experience improving business processes and organizational workflows in fast-paced environments.
  • •Strong project management and operational leadership skills.
  • •Experience implementing workflows, automation, dashboards, and operational systems (e.g., ClickUp, Asana, Monday.com) and working with AI productivity tools.
Experience:4-8 yearsAgency operationsGrowth marketingDigital marketingPerformance marketing
Skills:Project managementOperational leadershipAnalytical thinkingProblem-solvingCommunication
Tech Stack:AIAutomationClickUpAsanaMonday.comChatGPTClaudeGeminiDashboardsReportingSOPs

Company Brief

Scale Army
Scale Army is a growth marketing agency that helps startups and SMBs scale through performance marketing, paid media, and data-driven customer acquisition strategies tailored to drive revenue and growth.
Industry: Professional Services
Company Size: Small (11 to 50 employees)
Growth: Established Company
Funding: Bootstrapped
Website