Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

Anomali
Houston
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-first","Communication","Presentation","Interpersonal skills","Problem-solving"]

Drive end-to-end customer adoption of the Anomali Platform, from onboarding through full production maturity, as the single accountable owner. Partner with analysts, directors, and CISOs to run QBRs/EBRs that translate technical wins into business value and security outcomes. Use expertise in CTI and SecOps to resolve issues, monitor usage, create dashboards, recommend best practices, prove ROI, manage renewal/expansion risk, and advocate internally for customer needs.

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Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive end-to-end customer adoption of the Anomali Platform, from onboarding through full production maturity, as the single accountable owner. Partner with analysts, directors, and CISOs to run QBRs/EBRs that translate technical wins into business value and security outcomes. Use expertise in CTI and SecOps to resolve issues, monitor usage, create dashboards, recommend best practices, prove ROI, manage renewal/expansion risk, and advocate internally for customer needs.
Location: Houston
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive the customer adoption lifecycle from onboarding through full production maturity as the accountable owner.
  • •Serve as an Anomali Platform power user, resolving technical requests and proactively addressing issues.
  • •Plan and lead QBRs/EBRs with analyst, director, and CISO stakeholders, translating technical adoption into security outcomes and business value.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners.
  • •Track key account metrics, communicate progress to stakeholders, and coordinate with onboarding engineers, technical support, engineering, sales, and product management.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or related field (additional 3 years’ relevant experience can substitute).
  • •5+ years in technical customer success, solutions engineering, sales engineering, or similar roles, ideally in a SaaS/technology environment.
  • •Proven experience presenting to and building trust with senior security leadership (Director/VP/CISO), including running QBRs/ERs that connect adoption to business outcomes.
  • •Expertise with cybersecurity architectures and technologies including SIEM (e.g., Splunk, QRadar, Arcsight) plus implementation, configuration, integration, and optimization.
  • •Strong grasp of networking and operating systems, enterprise SecOps and Threat Intel experience, and familiarity with tools like Gainsight, Salesforce, and JIRA.
Experience:5+ yearsSaaSCybersecuritySecOpsThreat IntelligenceSIEMSecurity analytics
Education:Bachelor's
Skills:Customer-firstCommunicationPresentationInterpersonal skillsProblem-solving
Tech Stack:Anomali PlatformCTISecOpsSOARSIEMFirewallsEDRXDRSplunkQRadarArcsightGainsightSalesforceJIRA

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn