Technical Account Manager, AI User Segment

Stripe
San Francisco
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["APIs","SQL","Python","Postman","Webhooks","ETL"]

Technical Account Manager for Stripe’s AI user segment, building deep, trusted relationships with enterprise AI accounts. You’ll deliver strategic guidance, coordinate cross-functional resources, and drive technical success through API integration, product adoption, and global expansion, all while advocating for customers and shaping the ongoing support offering.

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FursaFursa
Stripe
Stripe
4 months ago

Technical Account Manager, AI User Segment

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Technical Account Manager for Stripe’s AI user segment, building deep, trusted relationships with enterprise AI accounts. You’ll deliver strategic guidance, coordinate cross-functional resources, and drive technical success through API integration, product adoption, and global expansion, all while advocating for customers and shaping the ongoing support offering.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide a gold standard experience to your assigned accounts' key stakeholders.
  • •Work cross-functionally with internal teams to enable a gold standard experience across all user interactions via support channels, documentation, or product/feature feedback.
  • •Foster long-term user relationships that grow loyalty to Stripe and Stripe products.
  • •Lead complex integration conversations in a highly consultative and proactive manner.
  • •Engage in frequent on-site visits with AI users to deepen relationships and provide strategic guidance to stakeholders.

Key Requirements

  • •10+ years of experience in enterprise-level client-facing work.
  • •Demonstrated expertise in the AI industry, such as monetization models, fraud strategy, global payment methods, and the technical and operational challenges faced by AI companies.
  • •Strong product sense and energized by the challenge of solving difficult user-related problems.
  • •Strong written and verbal communication skills.
  • •Ability to lead complex integration conversations in a highly consultative and proactive manner.
Experience:10+ yearsAIEnterprisePayments
Skills:APIsSQLPythonPostmanWebhooksETL
Languages:English
Tech Stack:SQLAPIsPythonPostmanXCodeWebhooksETLAI coding agents

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor