Product Manager II - Admin & User Management

SurveyMonkey
Amsterdam
Workplace: HybridFull timeFunction: Product ManagementExperience: 3-5 yearsSkills: ["Open-ended discovery","Business judgment","Prioritization","Stakeholder alignment","Cross-functional collaboration"]

Own the Admin & User Management product surface for SurveyMonkey’s mid-market and enterprise customers. Lead discovery to uncover real user management and admin experience gaps, then partner with a Senior PM to translate research, support data, and sales input into a prioritized roadmap. Define ideal admin UX at scale, write detailed product requirements and rollout plans, and collaborate cross-functionally with Customer Success, Sales, and Engineering to ship improvements.

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SurveyMonkey
SurveyMonkey
5 days ago

Product Manager II - Admin & User Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the Admin & User Management product surface for SurveyMonkey’s mid-market and enterprise customers. Lead discovery to uncover real user management and admin experience gaps, then partner with a Senior PM to translate research, support data, and sales input into a prioritized roadmap. Define ideal admin UX at scale, write detailed product requirements and rollout plans, and collaborate cross-functionally with Customer Success, Sales, and Engineering to ship improvements.
Location: Amsterdam
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead discovery on user management and admin experience for mid-market and enterprise customers.
  • •Partner with a Senior PM to turn customer research, support data, and sales input into a prioritized roadmap.
  • •Define ideal admin UX for organizations using SurveyMonkey at scale.
  • •Develop detailed product requirements, rollout plans, and support GTM plans.
  • •Work cross-functionally with Customer Success, Sales, and Engineering to move from insight to shipped product.

Key Requirements

  • •3-5 years in product management.
  • •B2B SaaS experience strongly preferred.
  • •Experience working on role-based permissions and platform initiatives across enterprise security, identity, and access management.
  • •Comfort with open-ended discovery to identify real problems beyond the loudest request.
  • •Strong business judgment to prioritize, make tradeoffs, and align stakeholders around highest-impact initiatives.
Experience:3-5 yearsB2B SaaSEnterprise softwareIdentity and access management
Skills:Open-ended discoveryBusiness judgmentPrioritizationStakeholder alignmentCross-functional collaboration

Company Brief

SurveyMonkey
Provides an online survey platform and experience management tools that help organizations collect, analyze, and act on feedback from customers, employees, and markets through surveys, forms, and analytics.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 1999
Glassdoor
Glassdoor: 3.8
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