Call Center Senior Associate
Gurugram
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Persuasive ability","Active listening","Customer empathy","Resilience"]Engage Canada-based customers through high-volume outbound calls to promote telecom products and retention offers. Use consultative selling to understand customer needs, recommend tailored solutions, handle objections, and consistently meet daily, weekly, and monthly sales targets. Maintain accurate CRM records and ensure compliance with scripts, quality, and process standards while delivering strong customer experiences and maximizing revenue.

