IT Support Analyst L1-L2 (Dutch Speaker) Location Breda NDL

Dimension Data
Netherlands
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 3+ yearsSkills: ["Troubleshooting","Customer service","Problem-solving"]

Provide hands-on technical support to end users, troubleshooting issues across hardware, software, and networking. Use ITSM tools to support service delivery and ensure timely, effective resolution. Deliver excellent customer service while collaborating with teams as needed. This Dutch-and-English role is based in Breda and targets candidates with solid IT support experience and strong troubleshooting skills.

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Dimension Data
Dimension Data
2 months ago

IT Support Analyst L1-L2 (Dutch Speaker) Location Breda NDL

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 days agoStatus: Live

Job Summary

Provide hands-on technical support to end users, troubleshooting issues across hardware, software, and networking. Use ITSM tools to support service delivery and ensure timely, effective resolution. Deliver excellent customer service while collaborating with teams as needed. This Dutch-and-English role is based in Breda and targets candidates with solid IT support experience and strong troubleshooting skills.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide hands-on technical support to end users.
  • •Troubleshoot issues involving hardware, software, and networking technologies.
  • •Use ITSM tools to manage and resolve support requests.
  • •Ensure high-quality customer service throughout the support process.

Key Requirements

  • •Proficiency in both Dutch and English (mandatory).
  • •Minimum 3 years of experience in IT support roles.
  • •Strong troubleshooting skills across hardware, software, and networking.
  • •Experience using ITSM tools.
  • •Commitment to excellent customer service.
Experience:3+ yearsIT support
Skills:TroubleshootingCustomer serviceProblem-solving
Languages:DutchEnglish
Tech Stack:ITSMHardwareSoftwareNetworking

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn