Patient Admin Executive

NMC Healthcare
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Confidentiality","Data accuracy","Customer support","Quality improvement"]

Provide front-desk support for patients by greeting visitors, registering new patients, managing appointments (including confirmations, no-shows, and rescheduling), and directing inquiries to the appropriate doctor or nurse. Handle patient communications via phone and email, support medical insurance information and claim forms, and process patient billing activities such as invoices, charges recording, and co-pay/offset collections while following hospital policies, privacy, and quality standards.

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FursaFursa
NMC Healthcare
NMC Healthcare
2 days ago

Patient Admin Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Provide front-desk support for patients by greeting visitors, registering new patients, managing appointments (including confirmations, no-shows, and rescheduling), and directing inquiries to the appropriate doctor or nurse. Handle patient communications via phone and email, support medical insurance information and claim forms, and process patient billing activities such as invoices, charges recording, and co-pay/offset collections while following hospital policies, privacy, and quality standards.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Greet patients, direct them to the appropriate departments, and provide routine hospital information as needed.
  • •Handle patient telephone inquiries and provide information to the respective doctor/nurse for call backs.
  • •Manage appointments including no-shows, rescheduling, and confirmations.
  • •Register new patients and ensure current patient records are up to date.
  • •Process patient billing and insurance-related activities, including invoices, charges recording, co-pays/deductibles collection, and billing compliance with legal and insurance requirements.

Key Requirements

  • •College degree/diploma in any discipline or a related field.
Education:Certification / Diploma
Skills:Interpersonal skillsConfidentialityData accuracyCustomer supportQuality improvement
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn