IT Support Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Provide end-user IT support by logging and resolving service desk tickets, installing and maintaining hardware and peripherals, and supporting software and operating systems. Diagnose hardware, software, networking, and VPN connectivity issues, assist users and training, and perform virus/malware removal. Manage IT assets and documentation, and participate in a rotating after-hours support schedule to keep critical services running.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Log, update, and close support tickets in the service desk system to ensure timely resolution.
•Set up, configure, and maintain desktops, laptops, printers, and other peripherals.
•Install and update operating systems and applications; ensure compatibility and performance.
•Troubleshoot and resolve hardware, software, and peripheral issues efficiently, including wired/wireless network and VPN connectivity.
•Provide user support and training, manage IT assets/inventory, and maintain accurate documentation; participate in rotating after-hours support.

Key Requirements

•High School Diploma or GED (required).
•Associate Degree in Computer Science, Information Technology, or related field (strongly preferred).
•2+ years of experience supporting manufacturing (preferred).
•Preferred certifications: CompTIA A+, CompTIA Network+, and Microsoft Certified: Modern Desktop Administrator Associate.
•ITIL Foundation certification (preferred).

Experience:2+ yearsManufacturing

Education:Bachelor's in Computer Science, Information Technology, or related field

Skills:Customer serviceAttention to detailIndependent workTeamworkTroubleshooting

Certifications:CompTIA A+CompTIA Network+Microsoft Certified: Modern Desktop Administrator AssociateITIL Foundation

Tech Stack:CompTIA A+CompTIA Network+Microsoft Certified: Modern Desktop Administrator AssociateITIL FoundationService desk ticketsVPNDesktopLaptopsPrintersOperating systemsApplicationsMalware removalVirus detectionNetwork connectivity

Company Brief

Constellium

Industry: Materials Science

Website

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Constellium

1 month ago

IT Support Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Log, update, and close support tickets in the service desk system to ensure timely resolution.
•Set up, configure, and maintain desktops, laptops, printers, and other peripherals.
•Install and update operating systems and applications; ensure compatibility and performance.
•Troubleshoot and resolve hardware, software, and peripheral issues efficiently, including wired/wireless network and VPN connectivity.
•Provide user support and training, manage IT assets/inventory, and maintain accurate documentation; participate in rotating after-hours support.

Key Requirements

•High School Diploma or GED (required).
•Associate Degree in Computer Science, Information Technology, or related field (strongly preferred).
•2+ years of experience supporting manufacturing (preferred).
•Preferred certifications: CompTIA A+, CompTIA Network+, and Microsoft Certified: Modern Desktop Administrator Associate.
•ITIL Foundation certification (preferred).

Experience:2+ yearsManufacturing

Education:Bachelor's in Computer Science, Information Technology, or related field

Skills:Customer serviceAttention to detailIndependent workTeamworkTroubleshooting

Certifications:CompTIA A+CompTIA Network+Microsoft Certified: Modern Desktop Administrator AssociateITIL Foundation

Company Brief

Constellium

Industry: Materials Science

Website