Store Advisor, The Village at Corte Madera

On Holding
United States
Workplace: OnsiteSeasonalUSD 21.64 - 23.56 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Team-first spirit","Reliability","Accountability","Attention to detail"]

Create a premium, individualized in-store experience as a brand ambassador. Master the Cloud CX Premium service model and deliver the 5 Steps of Service to drive long-term brand loyalty. Support guests with elevated try-on rituals and personalized product education, execute daily operational tasks with attention to visual standards and accurate inventory, and engage with the community while collaborating closely with your store team.

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FursaFursa
On Holding
On Holding
3 days ago

Store Advisor, The Village at Corte Madera

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Create a premium, individualized in-store experience as a brand ambassador. Master the Cloud CX Premium service model and deliver the 5 Steps of Service to drive long-term brand loyalty. Support guests with elevated try-on rituals and personalized product education, execute daily operational tasks with attention to visual standards and accurate inventory, and engage with the community while collaborating closely with your store team.
Location: United States
Workplace: Onsite
Employment Type: Seasonal
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized fan experience by mastering Cloud CX philosophy and executing the 5 Steps of Service to drive long-term brand loyalty
  • •Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey
  • •Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management
  • •Support the market position through community engagement and collaborative teamwork, with clear communication to start and finish each shift

Pay and Benefits

Salary: USD 21.64 - 23.56 hourly

Key Requirements

  • •1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority
  • •A growth mindset with the ability to remain resilient and coachable while learning new products or processes
  • •Reliability and accountability with consistent performance and strict adherence to retail standard operating procedures
  • •Strong communication skills and a team-first spirit, actively engaging and asking clarifying questions to meet collective goals
  • •Ability to work night shifts, weekends, and some holidays
Experience:1+ yearsRetailHospitalityCustomer-facing
Skills:CommunicationTeam-first spiritReliabilityAccountabilityAttention to detail
Tech Stack:Cloud CX

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn