CSR/Teller - Palm Harbor - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Professional communication","Problem-solving","Teamwork"]

Provide excellent customer care for daily banking transactions, handling inquiries and resolving issues in line with bank policies. Maintain accountability for risk, confidentiality, and ethical conduct while ensuring a positive customer experience. Perform daily office responsibilities, handle consumer and business problems, and refer customers to appropriate partners for products and services. Meet sales referral expectations and keep retail product/service knowledge up to date through training and self-development.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller - Palm Harbor - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer care for daily banking transactions, handling inquiries and resolving issues in line with bank policies. Maintain accountability for risk, confidentiality, and ethical conduct while ensuring a positive customer experience. Perform daily office responsibilities, handle consumer and business problems, and refer customers to appropriate partners for products and services. Meet sales referral expectations and keep retail product/service knowledge up to date through training and self-development.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer care for daily transactions, addressing inquiries and resolving issues per bank policies.
  • •Promote best-in-class customer experience using customer experience key behaviors and maintain confidentiality.
  • •Perform daily office responsibilities, maintain balancing records, and address outages by enlisting help as needed.
  • •Handle consumer and business customer problems professionally, escalating to the Lead Customer Service Representative or leadership when necessary.
  • •Meet and exceed sales referral expectations by uncovering customer needs and referring to business partners using appropriate tools for tracking.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling requiring advanced math functions.
  • •Professional communication skills for interacting comfortably with the public and for oral/written communication.
  • •Ability to read and write well enough to communicate clearly, and to use sound judgment and diplomacy in resolving problems.
  • •Ability to work in a team environment, demonstrate initiative, and maintain flexibility in scheduling (including working 2 Saturdays per month).
Education:High School
Skills:Customer serviceConfidentialityProfessional communicationProblem-solvingTeamwork

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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