Account Manager (f/m/d)

Delivery Hero
Prague
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Negotiation","Organizational skills","Independence","Problem-solving"]

Own and grow relationships with restaurant partners in your region, providing end-to-end support and managing partner needs. Negotiate commercial terms and plan marketing activities with partners, while partnering closely with the marketing team. Translate partner feedback to headquarters, maintain partner operations via a CRM system, and deliver regular reports to your manager. This role combines strong communication with independent execution and frequent regional travel.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Account Manager (f/m/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow relationships with restaurant partners in your region, providing end-to-end support and managing partner needs. Negotiate commercial terms and plan marketing activities with partners, while partnering closely with the marketing team. Translate partner feedback to headquarters, maintain partner operations via a CRM system, and deliver regular reports to your manager. This role combines strong communication with independent execution and frequent regional travel.
Location: Prague
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Build and maintain business relationships with restaurant partners.
  • •Provide complete partner care within the assigned region.
  • •Negotiate commercial terms and coordinate marketing campaigns with partners.
  • •Work closely with the marketing team and communicate partner needs to headquarters.
  • •Regularly report to the direct manager and manage partners in the CRM system.
Travel: High travel

Pay and Benefits

Perks:Home OfficePaid LeaveGym Membership

Key Requirements

  • •Strong communication and negotiation skills.
  • •Ability to organize work and manage tasks independently.
  • •Professional demeanor and time flexibility to handle unexpected events.
  • •Willingness to travel within your region for a substantial part of the week.
  • •Driver’s license (Group B).
Skills:CommunicationNegotiationOrganizational skillsIndependenceProblem-solving
Licenses:B driver's license
Languages:CzechEnglish
Tech Stack:CRM

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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