Parts Counterperson - Volkswagen of Fallston

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 50,000 - 150,000 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Organizational skills","Multitasking"]

Ensure the service team has the right parts and resources to deliver quality automotive repairs. Identify and source parts for technicians, manage and organize parts inventory, process shipments, and coordinate reorders to prevent shortages. Prioritize urgent requests with the service team, provide excellent customer service to internal and external partners, and maintain accurate parts transaction records while following dealership policies and safety protocols.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonic Automotive
Sonic Automotive
1 day ago

Parts Counterperson - Volkswagen of Fallston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Ensure the service team has the right parts and resources to deliver quality automotive repairs. Identify and source parts for technicians, manage and organize parts inventory, process shipments, and coordinate reorders to prevent shortages. Prioritize urgent requests with the service team, provide excellent customer service to internal and external partners, and maintain accurate parts transaction records while following dealership policies and safety protocols.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Assist technicians by accurately identifying and sourcing parts for service and repairs.
  • •Maintain and organize parts department inventory to ensure availability and efficiency.
  • •Process incoming shipments, verify accuracy, and stock parts in designated locations.
  • •Collaborate with the service team to prioritize urgent part requests and minimize downtime.
  • •Maintain accurate records of parts transactions, receipts, and adjustments while following dealership policies and safety protocols.

Pay and Benefits

Salary: USD 50,000 - 150,000 annually
Perks:Health InsuranceDentalVisionHsa401kPaid Leave

Key Requirements

  • •2+ years of experience in an automotive dealership parts department.
  • •Strong knowledge of automotive parts and systems.
  • •Proficiency using parts lookup software and dealership management systems.
  • •Detail-oriented with excellent organizational and multitasking abilities.
  • •Experience in a high-volume service department.
Experience:2+ yearsAutomotiveAutomotive dealership
Skills:Customer serviceOrganizational skillsMultitasking
Licenses:Valid driver's license
Languages:English
Tech Stack:Parts lookup softwareDealership management systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn