Customer Success Manager, Ads Solutions

OpenAI
Singapore
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5-10 yearsSkills: ["Communication","Relationship management","Problem-solving","Data analysis","Negotiation"]

Customer Success Manager to onboard, launch, and grow OpenAI’s Ads Solutions with advertisers. Manage a portfolio of partners, drive adoption of ads products, analyze campaign performance, and collaborate cross-functionally to enhance platform value and create scalable processes in a fast-moving environment.

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FursaFursa
OpenAI
OpenAI
3 months ago

Customer Success Manager, Ads Solutions

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Customer Success Manager to onboard, launch, and grow OpenAI’s Ads Solutions with advertisers. Manage a portfolio of partners, drive adoption of ads products, analyze campaign performance, and collaborate cross-functionally to enhance platform value and create scalable processes in a fast-moving environment.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
  • •Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
  • •Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
  • •Identify opportunities to expand partnerships through increased product adoption and incremental investment.
  • •Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Pay and Benefits

Perks:Relocation

Key Requirements

  • •5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Experience:5-10 yearsAdvertisingAdtechDigital advertising
Skills:CommunicationRelationship managementProblem-solvingData analysisNegotiation
Languages:English
Tech Stack:SQLExcelGoogle SheetsAdvertising platform

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor