2 months ago

Customer Success Manager, Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Customer Success Manager to onboard, launch, and grow OpenAI’s Ads Solutions with advertisers. Manage a portfolio of partners, drive adoption of ads products, analyze campaign performance, and collaborate cross-functionally to enhance platform value and create scalable processes in a fast-moving environment.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Pay and Benefits

Perks:Relocation

Key Requirements

•5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.

Experience:5-10 yearsAdvertisingAdtechDigital advertising

Skills:CommunicationRelationship managementProblem-solvingData analysisNegotiation

Languages:English

Tech Stack:SQLExcelGoogle SheetsAdvertising platform

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

2 months ago

Customer Success Manager, Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Pay and Benefits

Perks:Relocation

Key Requirements

•5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.

Experience:5-10 yearsAdvertisingAdtechDigital advertising

Skills:CommunicationRelationship managementProblem-solvingData analysisNegotiation

Languages:English

Tech Stack:SQLExcelGoogle SheetsAdvertising platform

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor