French customer service advisor

Sutherland
Cairo
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service","Teamwork","Problem-solving","Listening"]

The role provides on-site French-language customer service support in New Cairo, handling inquiries, resolving issues, and ensuring a positive customer experience. You’ll communicate with customers by phone, collaborate with teammates, and contribute to service quality while working full-time in a brick-and-mortar environment.

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FursaFursa
Sutherland
Sutherland
5 months ago

French customer service advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

The role provides on-site French-language customer service support in New Cairo, handling inquiries, resolving issues, and ensuring a positive customer experience. You’ll communicate with customers by phone, collaborate with teammates, and contribute to service quality while working full-time in a brick-and-mortar environment.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Answer customer questions and provide support. 1-2 sentences.
  • •Resolve issues politely and efficiently. 1-2 sentences.
  • •Communicate clearly with customers over the phone. 1-2 sentences.
  • •Ensure customers feel valued and satisfied. 1-2 sentences.
  • •Work with the team to deliver great service. 1-2 sentences.

Pay and Benefits

Perks:Paid TrainingHealth InsuranceCommuter BenefitsOvernight Allowance

Key Requirements

  • •Fresh graduates or college dropouts can apply. 1-2 sentences.
  • •Good communication & customer service skills. 1-2 sentences.
  • •Fluent English (B2–C1). 1-2 sentences.
  • •Positive attitude and willingness to learn. 1-2 sentences.
  • •Strong listening & problem-solving skills. 1-2 sentences.
Experience:Telecommunications
Skills:CommunicationCustomer serviceTeamworkProblem-solvingListening
Languages:EnglishFrench

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor