Corporate Account Manager

Deliveroo
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship-building","Communication","Data analysis","Problem-solving","Cross-functional collaboration"]

Join Deliveroo for Work (DfW) to manage and grow a portfolio of high-value corporate accounts in the UK. Use commercial data and usage metrics to retain revenue, mitigate risks, and identify expansion opportunities. Serve as the trusted partner to corporate decision-makers, troubleshooting product/platform issues and leading cross-functional projects with Marketing, Tech, Finance, and Global Commercial to improve operational efficiency.

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FursaFursa
Deliveroo
Deliveroo
19 hours ago

Corporate Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Join Deliveroo for Work (DfW) to manage and grow a portfolio of high-value corporate accounts in the UK. Use commercial data and usage metrics to retain revenue, mitigate risks, and identify expansion opportunities. Serve as the trusted partner to corporate decision-makers, troubleshooting product/platform issues and leading cross-functional projects with Marketing, Tech, Finance, and Global Commercial to improve operational efficiency.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage high-value corporate accounts across the UK, building relationships and tracking usage metrics to retain revenue.
  • •Translate commercial data and client behavior insights into tailored account expansion strategies for the UK B2B roadmap.
  • •Provide technical account leadership by developing product expertise, advising on platform best practices, and troubleshooting issues for seamless service.
  • •Act as the primary trusted partner for your portfolio, aligning stakeholder communication to secure executive buy-in and unlock partnership opportunities.
  • •Collaborate cross-functionally with Marketing, Tech, Finance, and Global Commercial to lead strategic projects from definition to execution and improve operational efficiency.

Key Requirements

  • •Significant account management experience, managing and expanding corporate client portfolios and driving revenue growth.
  • •Strong data-led commercial acumen, translating complex metrics and datasets into actionable strategies and structured account plans.
  • •Ability to proactively own a portfolio autonomously, taking accountability for business performance and client engagement.
  • •Exceptional communication and relationship-building skills to interface with and influence corporate decision-makers at all levels.
  • •Strong solutions-focused mindset and agility partnering with cross-functional teams in a fast-paced, high-growth environment.
Experience:B2BAccount managementCorporate catering
Skills:Relationship-buildingCommunicationData analysisProblem-solvingCross-functional collaboration

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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