Payroll Analyst I

Thumbtack
Philippines
Workplace: RemoteFull timeFunction: Finance & AccountingExperience: 2+ yearsSkills: ["Customer service","Confidentiality","Problem-solving","Critical thinking","Analytical skills","Initiative"]

Own timely, accurate payroll and timekeeping for Thumbtack employees in the Philippines, including processing, validation, disputes, and final pay. Ensure compliance with Philippine statutory requirements (tax withholdings, SSS, Philhealth, Pag-ibig). Manage the PH payroll ticket queue, provide support to employees and People teams, and support audits with accurate payroll data. Partner with benefits providers to support accurate reporting and enrollment, and help improve processes and system configurations.

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FursaFursa
Thumbtack
Thumbtack
8 months ago

Payroll Analyst I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own timely, accurate payroll and timekeeping for Thumbtack employees in the Philippines, including processing, validation, disputes, and final pay. Ensure compliance with Philippine statutory requirements (tax withholdings, SSS, Philhealth, Pag-ibig). Manage the PH payroll ticket queue, provide support to employees and People teams, and support audits with accurate payroll data. Partner with benefits providers to support accurate reporting and enrollment, and help improve processes and system configurations.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage timely and accurate payroll and timekeeping for all PH employees, including processing, validation, ticket disputes, and final pay.
  • •Ensure compliance with Philippine statutory requirements including tax withholdings, SSS, Philhealth, and Pag-ibig.
  • •Triage and manage the Philippines payroll ticket queue, answering routine questions and escalating complex requests.
  • •Provide payroll support and data insights/recommendations to People Business Partners and People Operations, and support benefits reporting and enrollment.
  • •Maintain payroll policies and knowledge bases, support internal/external audits, and conduct onboarding trainings for new hires and newly appointed managers.

Key Requirements

  • •2+ years of direct experience handling shared services payroll for employees (100–300 people).
  • •Knowledge of HRMS and payroll systems, preferably Cloudpay and Workday.
  • •Awareness of Philippine taxation and labor law.
  • •Strong customer service skills, including handling sensitive employee situations with confidentiality.
  • •Strong English communication and problem-solving/analytical skills for employee support and process improvement.
Experience:2+ years
Skills:Customer serviceConfidentialityProblem-solvingCritical thinkingAnalytical skillsInitiative
Languages:English
Tech Stack:CloudpayWorkdaySlackGoogle Platform

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn