OpenAI

3 months ago

Customer Success Manager, Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Account Manager for OpenAI’s advertising platform, owning partner relationships, guiding onboarding and launches, analyzing campaign performance, and driving long-term growth through cross-functional collaboration and data-driven recommendations.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Pay and Benefits

Salary: USD 162,000 - 230,000 annually

Equity and Bonus:Equity

Key Requirements

•3+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
•Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
•Comfort interpreting performance data and translating insights into strategic recommendations.
•Experience with data querying (e.g. SQL, advanced Excel/Sheets).
•Strong communication skills and the ability to build trust with both technical and non-technical stakeholders.

Experience:3+ yearsAdvertisingAdtechDigital advertising

Skills:CommunicationProblem-solvingRelationship management

Tech Stack:SQLExcelSheetsData analysis

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

3 months ago

Customer Success Manager, Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Pay and Benefits

Salary: USD 162,000 - 230,000 annually

Equity and Bonus:Equity

Key Requirements

•3+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
•Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
•Comfort interpreting performance data and translating insights into strategic recommendations.
•Experience with data querying (e.g. SQL, advanced Excel/Sheets).
•Strong communication skills and the ability to build trust with both technical and non-technical stakeholders.

Experience:3+ yearsAdvertisingAdtechDigital advertising

Skills:CommunicationProblem-solvingRelationship management

Tech Stack:SQLExcelSheetsData analysis

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor