Key Account Manager

Devoteam
Portugal
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5-5 yearsEducation: bachelorsSkills: ["Negotiation","Relationship-building","Communication","Problem-solving","Strategic thinking","English"]

We are seeking a Mid-Senior Level Key Account Manager to grow and manage a portfolio of key clients. You will build trusted relationships, understand client needs, identify new business opportunities, collaborate with sales, marketing and delivery teams, and drive profitability through strategic account plans and effective solutions.

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Devoteam
Devoteam
2 months ago

Key Account Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

We are seeking a Mid-Senior Level Key Account Manager to grow and manage a portfolio of key clients. You will build trusted relationships, understand client needs, identify new business opportunities, collaborate with sales, marketing and delivery teams, and drive profitability through strategic account plans and effective solutions.
Location: Portugal
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and nurture strong client relationships, acting as their primary point of contact and ensuring their long-term satisfaction.
  • •Develop a deep understanding of client needs, goals, and challenges, anticipating their requirements and proposing tailored solutions.
  • •Identify and develop new business opportunities with existing clients, expanding the service portfolio and increasing account profitability.
  • •Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure the delivery of effective solutions.
  • •Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximising delivered value.

Key Requirements

  • •A bachelor's degree in business, engineering, marketing, sales, or a related field;
  • •Proven experience in sales, account management, or a related field (5 years minimum);
  • •Strong problem-solving skills to address client issues and challenges effectively;
  • •Strategic thinking and the ability to develop and execute account plans to achieve objectives;
  • •Experience in the IT sector in which the company operates can be a significant advantage;
Experience:5-5 yearsInformation technologyIT services
Education:Bachelor's
Skills:NegotiationRelationship-buildingCommunicationProblem-solvingStrategic thinkingEnglish
Languages:English

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn