Tandem

10 months ago

Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the end-to-end onboarding and activation experience for new provider organizations, from first contact through full activation. Conduct targeted outreach, run onboarding sessions, host demos and training, and build self-serve resources and repeatable playbooks. Partner with RevOps & Analytics and collaborate with ops, product, and engineering to monitor adoption data, unblock issues, and continuously improve the provider journey. Drive usage of key features and gather feedback to inform product improvements.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Own the end-to-end onboarding experience for new provider organizations, from first contact to full activation.
•Build, maintain, and close a list of target accounts in partnership with RevOps & Analytics.
•Drive outreach and engagement to bring new practices into the funnel and encourage adoption of Forus.
•Host product demos, training sessions, and onboarding walkthroughs; develop materials tailored to different user types.
•Monitor activation and adoption data, identify blockers, drive feature usage in real-world workflows, and feed insights back to Product.

Pay and Benefits

Salary: USD 140,000 - 250,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceVisionDentalPaid LeaveParental Leave401kCommuter BenefitsDashpassMeal AllowanceDinner

Key Requirements

•Proven track record in sales, customer success, or implementation, ideally in a startup or health tech environment.
•Strong user empathy, especially for providers and staff juggling high workloads; familiarity with healthcare workflows, provider practices, or EHRs is a plus.
•Excellent communication skills that are clear, patient, personable, and confident.
•Comfort with ambiguity and context switching, with the ability to quickly roll up your sleeves and figure things out.
•Experience mastering new complex technology tools quickly, working with data, and using HubSpot or similar CRM platforms.

Experience:Health tech

Skills:EmpathyCommunicationOwnershipResourcefulnessExecution

Tech Stack:HubSpotCRMEHRsNPS

Company Brief

Tandem

Builds a virtual office platform that helps remote teams connect, collaborate, and communicate in real time with presence, audio rooms, and workspace tools designed to recreate an in-person office experience online.

Industry: Enterprise Software

Website

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Tandem

10 months ago

Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Own the end-to-end onboarding experience for new provider organizations, from first contact to full activation.
•Build, maintain, and close a list of target accounts in partnership with RevOps & Analytics.
•Drive outreach and engagement to bring new practices into the funnel and encourage adoption of Forus.
•Host product demos, training sessions, and onboarding walkthroughs; develop materials tailored to different user types.
•Monitor activation and adoption data, identify blockers, drive feature usage in real-world workflows, and feed insights back to Product.

Pay and Benefits

Salary: USD 140,000 - 250,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceVisionDentalPaid LeaveParental Leave401kCommuter BenefitsDashpassMeal AllowanceDinner

Key Requirements

•Proven track record in sales, customer success, or implementation, ideally in a startup or health tech environment.
•Strong user empathy, especially for providers and staff juggling high workloads; familiarity with healthcare workflows, provider practices, or EHRs is a plus.
•Excellent communication skills that are clear, patient, personable, and confident.
•Comfort with ambiguity and context switching, with the ability to quickly roll up your sleeves and figure things out.
•Experience mastering new complex technology tools quickly, working with data, and using HubSpot or similar CRM platforms.

Experience:Health tech

Skills:EmpathyCommunicationOwnershipResourcefulnessExecution

Tech Stack:HubSpotCRMEHRsNPS

Company Brief

Tandem

Industry: Enterprise Software

Website