Sales Associate II

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Adaptability"]

Deliver an elevated, personalized Coach shopping experience while meeting individual and store sales goals. Build lasting client relationships through styling, product expertise, and tailored recommendations, using clienteling tools and mobile POS to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and efficient handling of purchases, returns, and exchanges. Collaborate with teammates and participate in training and brand initiatives.

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Tapestry
Tapestry
2 months ago

Sales Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized Coach shopping experience while meeting individual and store sales goals. Build lasting client relationships through styling, product expertise, and tailored recommendations, using clienteling tools and mobile POS to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and efficient handling of purchases, returns, and exchanges. Collaborate with teammates and participate in training and brand initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of sales experience, with luxury retail preferred; knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work in a fast-paced environment and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail background with social media savvy; experience with live-stream shopping or video demos, clienteling, and data acquisition (preferred).
Experience:1+ yearsLuxury retailFashion retailOmni-channel retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyAdaptability
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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