Tech Support/System Engineer

Fronius International
Milton Keynes, United Kingdom, Ireland
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: certificationSkills: ["Customer communication","Troubleshooting","Knowledge transfer","Teamwork","Flexibility"]

Serve as a Field System Engineer in the Technical Support team, installing, servicing, repairing, and calibrating Fronius welding solutions for customers across the UK and Ireland. Diagnose and fix welding equipment, perform safety and weld tests after service, and provide pre-sales and after-sales technical support through phone/email and demos. Support product and process introductions, assist with events, and help manage stock.

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Fronius International
Fronius International
2 months ago

Tech Support/System Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 days agoStatus: Live

Job Summary

Serve as a Field System Engineer in the Technical Support team, installing, servicing, repairing, and calibrating Fronius welding solutions for customers across the UK and Ireland. Diagnose and fix welding equipment, perform safety and weld tests after service, and provide pre-sales and after-sales technical support through phone/email and demos. Support product and process introductions, assist with events, and help manage stock.
Location: Milton Keynes, United Kingdom, Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Install, service, repair, and calibrate Fronius welding solutions in-house and at customer sites
  • •Repair welding equipment including inverters, torches, hose packs, and automated systems
  • •Provide customer support via email/telephone and troubleshoot technical and welding issues
  • •Conduct safety tests and weld tests after repair and servicing
  • •Support new product/system/process introductions, provide demonstrations, and assist with events and stock control
Travel: Medium travel

Pay and Benefits

Perks:PensionHealth InsuranceParkingGym MembershipAnnual Leave

Key Requirements

  • •Electrical engineering qualification with technical experience in technical support of electrical equipment
  • •Single- and 3-phase electrical fault finding and repair skills
  • •IT skills including Microsoft Office (Excel and Word)
  • •Basic knowledge of manual electrode, TIG, and MIG/MAG welding processes
  • •Valid driving license and strong customer communication, including troubleshooting and knowledge transfer
Education:Certification / Diploma
Skills:Customer communicationTroubleshootingKnowledge transferTeamworkFlexibility
Licenses:Valid driving license
Languages:English
Tech Stack:Microsoft ExcelMicrosoft Word

Company Brief

Fronius International
Develops welding technology, solar energy solutions, and battery charging systems for industrial and commercial use. The company serves manufacturing, energy, and mobility customers with equipment, software, and services built around efficient power conversion.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Wels, Austria
Founded: 1945
WebsiteLinkedIn