Senior Director, Content Design - Consumer and Developer Experience

Discover Financial
Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 269,600 - 307,700 annuallyFunction: Software EngineeringExperience: 10+ yearsSkills: ["Leadership","Collaboration","Human-centered approach","Problem-solving","Communication"]

Lead the content design discipline for the Consumer and Developer Experience Design team, setting overarching content vision, strategy, and long-term experience direction for a critical product portfolio. Partner with executive Product, Tech, and Design leaders to scale maturity, infrastructure, and operational excellence. Manage and develop a team of content designers, identify high-leverage opportunities, and deliver complex, high-impact design projects that improve experience excellence and business outcomes.

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Discover Financial
Discover Financial
1 month ago

Senior Director, Content Design - Consumer and Developer Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 59 minutes agoStatus: Live

Job Summary

Lead the content design discipline for the Consumer and Developer Experience Design team, setting overarching content vision, strategy, and long-term experience direction for a critical product portfolio. Partner with executive Product, Tech, and Design leaders to scale maturity, infrastructure, and operational excellence. Manage and develop a team of content designers, identify high-leverage opportunities, and deliver complex, high-impact design projects that improve experience excellence and business outcomes.
Location: Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Director level

Key Responsibilities

  • •Define end-to-end content vision and strategy for a critical product portfolio, driving long-term growth and competitive advantage.
  • •Lead and scale the maturity, infrastructure, and operational excellence of the content design discipline across the organization.
  • •Manage and develop a team of content designers and leaders; build a thriving designer community.
  • •Partner with product design and research teams to identify and advocate for high-leverage opportunities with executive stakeholders.
  • •Lead highly complex, high-impact design projects and present work to executive leaders using design frameworks, data, and research insights.

Pay and Benefits

Salary: USD 269,600 - 307,700 annually

Key Requirements

  • •At least 10 years of experience leading content design teams and delivering products to market.
  • •At least 10 years of experience working with and contributing to an established design system.
  • •At least 3 years of experience managing managers.
  • •Experience shaping scope and opportunities with executive stakeholders on high-impact, complex projects.
  • •Proficiency with web and mobile technologies and platforms, and expertise with design/prototyping tools such as Figma.
Experience:10+ yearsContent designDesign systemsWeb and mobileAI-assisted content
Skills:LeadershipCollaborationHuman-centered approachProblem-solvingCommunication
Tech Stack:FigmaWeb technologiesMobile technologiesAI-assisted content workflowsTaxonomyMetadataAutomated content generation enginesDesign system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn