ClearStar

3 months ago

Global Operations Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Advanced operations professional in a remote-first background screening environment, managing escalated orders, high-risk verifications, and complex exceptions. Ensures quality, compliance (FCRA), and consistent processes across global teams with data-driven improvements, root-cause analysis, and cross-functional collaboration.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Manage escalated orders, high-risk verifications, and complex exception cases
•Serve as a point of contact for sensitive client and internal communications
•Balance SLA performance expectations with heightened focus on quality and compliance standards
•Apply advanced knowledge of verification processes, FCRA requirements, and quality controls
•Reinforce accountability and consistency across distributed and international operational teams

Pay and Benefits

Perks:Health InsuranceLife InsuranceDentalVision401kTime OffRetirement

Key Requirements

•2–4+ years of experience in background screening or compliance-driven operations; Bachelor’s degree preferred or equivalent combination of education and experience
•Strong analytical skills and sound professional judgment in complex or escalated cases
•Working knowledge of FCRA, verification processes, quality controls, and regulated workflows
•Experience handling escalations and sensitive client communications
•PBSA Certification preferred

Experience:2-4 yearsBackground screeningCompliancePBSAFCRA

Education:Bachelor's

Skills:AnalyticalProblem-solvingCommunicationTeamworkAttention to detail

Certifications:PBSA Certification

Languages:English

Company Brief

ClearStar

Provides background screening, drug testing, and HR compliance solutions via technology-enabled services to help employers verify candidate credentials, manage risk, and streamline hiring and onboarding processes.

Industry: HR Tech

Growth: Established Company

Headquarters: Jacksonville, United States

Website

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ClearStar

3 months ago

Global Operations Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Manage escalated orders, high-risk verifications, and complex exception cases
•Serve as a point of contact for sensitive client and internal communications
•Balance SLA performance expectations with heightened focus on quality and compliance standards
•Apply advanced knowledge of verification processes, FCRA requirements, and quality controls
•Reinforce accountability and consistency across distributed and international operational teams

Pay and Benefits

Perks:Health InsuranceLife InsuranceDentalVision401kTime OffRetirement

Key Requirements

•2–4+ years of experience in background screening or compliance-driven operations; Bachelor’s degree preferred or equivalent combination of education and experience
•Strong analytical skills and sound professional judgment in complex or escalated cases
•Working knowledge of FCRA, verification processes, quality controls, and regulated workflows
•Experience handling escalations and sensitive client communications
•PBSA Certification preferred

Experience:2-4 yearsBackground screeningCompliancePBSAFCRA

Education:Bachelor's

Skills:AnalyticalProblem-solvingCommunicationTeamworkAttention to detail

Certifications:PBSA Certification

Languages:English

Company Brief

ClearStar

Industry: HR Tech

Growth: Established Company

Headquarters: Jacksonville, United States

Website