Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete everyday transactions using digital tools like mobile apps and ATMs. Provide personalized advice and recommend appropriate next steps by connecting customers with bank representatives. Follow cash-handling procedures and all state/local laws and regulations, including KYC and regulatory compliance. You’ll work branch hours (including weekends/evenings) and complete a video interview assessment after applying.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers and provide assistance with simple transactions in the branch lobby.
•Demonstrate how to use the mobile app or ATMs to complete transactions.
•Offer personalized advice and solutions and connect customers to bankers for next steps.
•Handle cash and follow all financial policies, procedures, and applicable laws and regulations.
•Respond to questions/concerns and help identify customer needs to support long-term relationships.

Pay and Benefits

Salary: USD 21.7 - 26.75 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement Benefits

Key Requirements

•High school degree or GED.
•6+ months experience processing transactions (cash and/or digital payments).
•1+ year demonstrated customer experience recommending and referring products/services.
•Strong listening and communication skills.
•Comfort using digital technology and ability to work branch hours, including weekends and evenings.

Experience:1+ years

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centricComfort with technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers and provide assistance with simple transactions in the branch lobby.
•Demonstrate how to use the mobile app or ATMs to complete transactions.
•Offer personalized advice and solutions and connect customers to bankers for next steps.
•Handle cash and follow all financial policies, procedures, and applicable laws and regulations.
•Respond to questions/concerns and help identify customer needs to support long-term relationships.

Pay and Benefits

Salary: USD 21.7 - 26.75 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement Benefits

Key Requirements

•High school degree or GED.
•6+ months experience processing transactions (cash and/or digital payments).
•1+ year demonstrated customer experience recommending and referring products/services.
•Strong listening and communication skills.
•Comfort using digital technology and ability to work branch hours, including weekends and evenings.

Experience:1+ years

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centricComfort with technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website