Assistant Store Manager, Kota Bahru (Kelantan, 10, MY, 15050)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Teamwork","Communication","Customer service","Time management"]

Lead store operations as an Assistant Manager, delivering exceptional consumer experiences through the C.H.A.R.M service model. Support daily retail execution—opening/closing procedures, cash handling, POS management, stock room and replenishment, pricing and markdowns, and maintaining cleanliness standards. Coordinate and prioritize tasks with the Store Manager to ensure timely completion of daily responsibilities, drive sales performance via KPIs, and act as a brand ambassador while enforcing policies, asset protection, and compliance.

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FursaFursa
Crocs Inc.
Crocs Inc.
6 days ago

Assistant Store Manager, Kota Bahru (Kelantan, 10, MY, 15050)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead store operations as an Assistant Manager, delivering exceptional consumer experiences through the C.H.A.R.M service model. Support daily retail execution—opening/closing procedures, cash handling, POS management, stock room and replenishment, pricing and markdowns, and maintaining cleanliness standards. Coordinate and prioritize tasks with the Store Manager to ensure timely completion of daily responsibilities, drive sales performance via KPIs, and act as a brand ambassador while enforcing policies, asset protection, and compliance.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Assist with daily retail operations including consumer service, POS management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and cleanliness/recovery standards.
  • •Oversee store-wide operations in partnership with the Store Manager by coordinating, delegating, and prioritizing tasks across teams for timely execution.
  • •Adhere to Crocs policies including asset protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • •Drive sales performance by modeling best practices and partnering with Store Management to improve individual KPIs and inspire team success.

Key Requirements

  • •Must be 18 years or older.
  • •2–3 years of retail experience, with preference for prior store leadership roles.
  • •Flexibility for nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Valid driver’s license and acceptable driving record may be required if driving is an essential job function.
Experience:2-3 yearsRetail
Skills:LeadershipTeamworkCommunicationCustomer serviceTime management
Licenses:Driver's license
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn