Product Expert - Lives - Mercado Livre

MercadoLibre
Brazil
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Teamwork"]

Define and drive the key metrics for a Lives/content platform, setting moderation policies, criteria, and thresholds that balance safety, creator experience, and publishing speed. Bring AI-based moderation models into regional production at scale in partnership with IT and ML teams. Use content and behavior analytics to identify risks and automation opportunities, and collaborate cross-functionally with Product, UX, Legal, and business stakeholders. Present bi-weekly and monthly insights to product and tech leadership.

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MercadoLibre
MercadoLibre
6 days ago

Product Expert - Lives - Mercado Livre

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Define and drive the key metrics for a Lives/content platform, setting moderation policies, criteria, and thresholds that balance safety, creator experience, and publishing speed. Bring AI-based moderation models into regional production at scale in partnership with IT and ML teams. Use content and behavior analytics to identify risks and automation opportunities, and collaborate cross-functionally with Product, UX, Legal, and business stakeholders. Present bi-weekly and monthly insights to product and tech leadership.
Location: Brazil
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Own success of key metrics under your responsibility by defining the strategy to meet them.
  • •Define moderation policies, criteria, and thresholds balancing safety, creator experience, and publishing speed.
  • •Deploy AI moderation models into regional production at scale in collaboration with IT and ML teams.
  • •Analyze content and behavioral data to identify risks, improvement levers, and automation opportunities.
  • •Partner with Product, UX, IT, Legal, and business teams to optimize the end-to-end experience and deliver stakeholder reporting in bi-weekly and monthly meetings.

Key Requirements

  • •Solid product management experience in technology companies, ideally focused on content moderation or content/UGC platforms.
  • •Advanced analytics skills using SQL, BigQuery, Looker, Amplitude, and Tableau (not necessarily all at advanced level).
  • •Hands-on expertise with generative AI tools (Claude, Gemini, ChatGPT) for day-to-day work and practical solution design.
  • •Experience applying AI/ML to moderation or content classification, including precision/recall and false positive/negative tradeoffs.
  • •Proven ability building scalable processes from scratch with experimentation frameworks (A/B, multivariate testing, rapid iteration).
Experience:E-commerceMarketplaceContent moderationUGCAI/MLGenerative AI
Skills:Teamwork
Languages:SpanishPortugueseEnglish
Tech Stack:SQLBigQueryLookerAmplitudeTableauClaudeGeminiChatGPTA/B testingMultivariate testingAIMLAI generativa

Company Brief

MercadoLibre
Operates Latin America's leading e‑commerce marketplace and fintech ecosystem, offering online buying and selling, classifieds, payment processing, credit, and logistics services across multiple countries in the region.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Buenos Aires, Argentina
Founded: 1999
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn