Prisoner Custody Officer

Serco
London
Workplace: OnsiteFull timeGBP 27,318 - 28,277 annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Calm under pressure","Teamwork","Confidentiality","Decision making"]

Prisoner Custody Officers (PCO) support detainee escort custody services at Southwark Crown Court, ensuring safety, confidentiality, and welfare during court proceedings. The role involves escorting detainees, supervising hearings, handling sensitive situations, completing records, and working within a team across 24/6 shifts with paid training and progression opportunities.

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Serco
Serco
5 months ago

Prisoner Custody Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Closed
Reposted: similar role first listed 6 months ago

Job Summary

Prisoner Custody Officers (PCO) support detainee escort custody services at Southwark Crown Court, ensuring safety, confidentiality, and welfare during court proceedings. The role involves escorting detainees, supervising hearings, handling sensitive situations, completing records, and working within a team across 24/6 shifts with paid training and progression opportunities.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Escorting detainees within the court, including to courtrooms, cells, and facilities
  • •Supervising detainees during hearings to maintain safety and security
  • •Managing sensitive situations and maintaining strict confidentiality
  • •Supporting detainee welfare, including access to food, drink, and wellbeing checks
  • •Monitoring behaviour and responding to incidents or risks

Pay and Benefits

Salary: GBP 27,318 - 28,277 annually
Perks:HolidaysPensionTrainingHealth InsuranceDiscounts

Key Requirements

  • •Full UK driving licence (B/B1) desirable
  • •Reasonable fitness for the physical demands of the role
  • •Strong communication skills (written and verbal)
  • •Ability to stay calm and make decisions under pressure
  • •Confidence managing behaviour and de-escalating conflict
Experience:JusticeCourtPublic sector
Skills:CommunicationCalm under pressureTeamworkConfidentialityDecision making
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn