Staff Software Engineer, Monitoring Product

CommandLink
Argentina, Brazil, Chile, Colombia, Czech Republic, India, Philippines, Poland
Workplace: RemoteFull timeFunction: Software EngineeringSkills: ["Mentoring","Architectural ownership","Cross-team collaboration","Troubleshooting","Judgment"]

Own the end-to-end architecture of a monitoring product that helps customers understand their network topology via API and UI. Build scalable account/device/service hierarchies, discovery workflows, and performant alert history experiences. Define contract-driven schemas across classification, telemetry, and alert services, enforce their quality, and establish patterns for rendering complex network graphs. Collaborate across teams, resolve cross-team dependencies, and mentor engineers.

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FursaFursa
CommandLink
CommandLink
1 month ago

Staff Software Engineer, Monitoring Product

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own the end-to-end architecture of a monitoring product that helps customers understand their network topology via API and UI. Build scalable account/device/service hierarchies, discovery workflows, and performant alert history experiences. Define contract-driven schemas across classification, telemetry, and alert services, enforce their quality, and establish patterns for rendering complex network graphs. Collaborate across teams, resolve cross-team dependencies, and mentor engineers.
Location: Argentina, Brazil, Chile, Colombia, Czech Republic, India, Philippines, Poland
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Own the monitoring product’s end-to-end API and UI architecture, including roadmap for scaling and evolution.
  • •Surface full account and device hierarchy (company through site/probe/collector/device/service) with dependency relationships in a navigable way at scale.
  • •Lead discovery and inventory experiences for host discovery, system discovery, and onboarding new telemetry sources.
  • •Build the alert history screens to create, edit, and review alerts through the alert service.
  • •Define data contracts between monitoring and dependent classification, telemetry, and alert services; set technical patterns for performant topology visualizations and mentor engineers across the team.

Pay and Benefits

Perks:Annual Bonus

Key Requirements

  • •Deep understanding of network and system topology, including how devices and services relate for troubleshooting live networks.
  • •Production experience with high-volume, latency-sensitive infrastructure, including distributed messaging/event streaming (e.g., Kafka) and search/indexing at scale (e.g., OpenSearch) or equivalents.
  • •Comfort with contract-driven development across teams using schema/interface definitions like protobuf.
  • •Working knowledge of production network telemetry (e.g., SNMP, syslog, ICMP, OpenTelemetry) and judgment to interpret signals for real environments.
  • •Strong cloud and systems experience across at least two of AWS, Azure, or GCP, with a track record of owning architectural decisions and durable outcomes.
Experience:SaaSNetwork monitoringObservabilityIT management
Skills:MentoringArchitectural ownershipCross-team collaborationTroubleshootingJudgment
Tech Stack:APIUIKafkaOpenSearchProtobufSNMPSyslogICMPOpenTelemetryAWSAzureGCP

Company Brief

CommandLink
Provides secure cloud, managed IT, contact center, and cybersecurity solutions tailored for enterprises and government clients, delivering mission-critical communications, infrastructure, and support services to enable secure operations and customer engagement.
Industry: Telecommunications
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