Specialist Customer Service (Sales/Wholesale Ops) (Taipei, TW)

Adidas
Taipei
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Communication","Relationship management","Planning","Analysis","Problem solving"]

Support the Sales team by ensuring smooth go-to-market and sell-in processes, availability of key sales tools, and ongoing training so sales staff can apply best practices. Provide marketing support and training for customers and POS, generate accurate tracking reports for trade activities (including commissions and dealer incentives), and help drive net sales targets through sell-in support and improved POS productivity.

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Adidas
Adidas
2 months ago

Specialist Customer Service (Sales/Wholesale Ops) (Taipei, TW)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support the Sales team by ensuring smooth go-to-market and sell-in processes, availability of key sales tools, and ongoing training so sales staff can apply best practices. Provide marketing support and training for customers and POS, generate accurate tracking reports for trade activities (including commissions and dealer incentives), and help drive net sales targets through sell-in support and improved POS productivity.
Location: Taipei
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Ensure smooth interaction of go-to-market and sell-in functions and availability of key sales tools.
  • •Enable sales staff through ongoing know-how availability and training to apply best practice standards.
  • •Provide marketing support and training to customers and POS.
  • •Generate accurate and timely tracking reports for trade activities, including sales commission and dealer incentive programs.
  • •Support the Sales team to achieve net sales targets via sell-in support, POS productivity improvements, and trade marketing initiatives.

Key Requirements

  • •Minimum 2 years in Taiwan retail or wholesale distribution/sales-related environment for an international consumer or fashion brand company.
  • •Retailing or wholesaling experience is a plus.
  • •In-depth knowledge of the consumer goods market and retail & wholesale network.
  • •General knowledge of real estate situation in major markets.
  • •College degree or above.
Experience:2+ yearsRetailWholesaleConsumer goodsFashion
Education:Bachelor's
Skills:CommunicationRelationship managementPlanningAnalysisProblem solving

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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Glassdoor: 3.8
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