Business Office Associate - Full-Time

CarMax
Indianapolis
Workplace: OnsiteFull timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality"]

Support store operations as a Business Operations Associate by delivering customer service and accurately processing sales, auctions, and appraisal paperwork. You’ll audit and reconcile critical documents, manage cash and deposits with security protocols, and coordinate auction/appraisal transactions involving titles and payoffs. In a fast-paced environment, you’ll also assist multiple departments, mentor new associates, and maintain accurate data entry and filing while following CarMax Environmental, Health and Safety requirements.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full-Time

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Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations as a Business Operations Associate by delivering customer service and accurately processing sales, auctions, and appraisal paperwork. You’ll audit and reconcile critical documents, manage cash and deposits with security protocols, and coordinate auction/appraisal transactions involving titles and payoffs. In a fast-paced environment, you’ll also assist multiple departments, mentor new associates, and maintain accurate data entry and filing while following CarMax Environmental, Health and Safety requirements.
Location: Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Greet customers and guide them through paperwork processes while providing outstanding customer service.
  • •Process and audit retail/wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical work including filing, data entry, and reconciliation of missing information while assisting store operations as needed.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods, with flexible schedules including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn