Sr. Specialist, Enterprise Servicing - PayPal Ads

PayPal
New York
Workplace: OnsiteFull timeUSD 109,000 - 156,200 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Client partnership","Communication","Coaching","Analysis","Problem-solving"]

Lead full-funnel media execution for PayPal Ads, partnering with advertisers and agency stakeholders to turn media strategies into measurable outcomes. Create engagement plans, communication strategies, and tailored growth recommendations, while troubleshooting complex client issues and providing advanced product guidance. Track and analyze client interactions to drive proactive service improvements, oversee high-impact issue resolution, and collaborate cross-functionally to enhance merchant satisfaction and business performance.

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FursaFursa
PayPal
PayPal
1 week ago

Sr. Specialist, Enterprise Servicing - PayPal Ads

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead full-funnel media execution for PayPal Ads, partnering with advertisers and agency stakeholders to turn media strategies into measurable outcomes. Create engagement plans, communication strategies, and tailored growth recommendations, while troubleshooting complex client issues and providing advanced product guidance. Track and analyze client interactions to drive proactive service improvements, oversee high-impact issue resolution, and collaborate cross-functionally to enhance merchant satisfaction and business performance.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop strategic engagement plans and facilitate workshops/training to deepen client relationships.
  • •Create communication strategies, and coach peers on effective communication techniques.
  • •Serve as a subject matter expert for advanced product applications and troubleshooting complex client issues.
  • •Monitor market trends and advise clients proactively to adapt their strategies.
  • •Oversee resolution processes for high-impact issues and implement systems to track/analyze client interactions and feedback trends.

Pay and Benefits

Salary: USD 109,000 - 156,200 annually
Perks:Health InsurancePaid Leave

Key Requirements

  • •3+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •6+ years of experience in advertising and digital media.
  • •Proven experience managing multiple clients and stakeholders in a fast-paced environment.
  • •Strong analytical skills to use data for decision-making and communicating insights.
  • •Exceptional written and verbal communication skills to influence cross-functional teams and client decision-makers.
Experience:3+ yearsAdvertisingDigital mediaClient-facingAgency partnerships
Education:Bachelor's
Skills:Client partnershipCommunicationCoachingAnalysisProblem-solving

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn