IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

IT Specialist to manage and support hardware and software for user devices, maintain IT infrastructure, and collaborate with cross-functional teams in a fast-paced 24/7 environment. Focus areas include streaming equipment, network functionality, and incident resolution, with emphasis on Windows/Linux, Active Directory, and security. Opportunity to work across multiple locations in the iGaming industry within a global team.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Monitor and support streaming equipment and IT infrastructure, managing incoming IT support requests to maintain critical systems.
•Test new applications with the development team and coordinate with AV, security, and IT for proper network functionality.
•Oversee encoder and media server operations to ensure smooth broadcasting at live studio tables and promptly resolve issues.
•Troubleshoot and resolve technical issues in collaboration with leadership and shift managers, including replacement of faulty equipment.
•Maintain workstation configurations and user access, update internal procedures, and manage IT incidents to meet SLA guidelines.

Key Requirements

•At least 3 years of experience supporting hardware and software for user devices in a technical environment.

Experience:3+ yearsItGaming

Skills:Problem-solvingTeamworkCommunicationTroubleshooting

Languages:English

Tech Stack:WindowsLinuxActive DirectoryWi-FiNetworkingEncodersMedia servers

Company Brief

Arrise

Arrise provides a cloud platform that helps property owners, facilities teams and compliance managers centralize building safety, maintenance and regulatory documentation, automate inspections and workflows, and streamline reporting to reduce risk and ensure operational compliance.

Industry: Facility Management

Website

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Arrise

1 month ago

IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Monitor and support streaming equipment and IT infrastructure, managing incoming IT support requests to maintain critical systems.
•Test new applications with the development team and coordinate with AV, security, and IT for proper network functionality.
•Oversee encoder and media server operations to ensure smooth broadcasting at live studio tables and promptly resolve issues.
•Troubleshoot and resolve technical issues in collaboration with leadership and shift managers, including replacement of faulty equipment.
•Maintain workstation configurations and user access, update internal procedures, and manage IT incidents to meet SLA guidelines.

Key Requirements

•At least 3 years of experience supporting hardware and software for user devices in a technical environment.

Experience:3+ yearsItGaming

Skills:Problem-solvingTeamworkCommunicationTroubleshooting

Languages:English

Tech Stack:WindowsLinuxActive DirectoryWi-FiNetworkingEncodersMedia servers

Company Brief

Arrise

Industry: Facility Management

Website