Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

Atlassian
Americas
Workplace: RemoteFull timeFunction: SalesSkills: ["Communication","Collaboration","Negotiation","Presentation","Problem-solving"]

Drive sales and adoption of the Jira Service Management (JSM) Service Collection across strategic accounts. Own the end-to-end sales cycle from discovery to closure, collaborate with Account Executives and Solution Engineers, and build a strong pipeline. Focus on transitioning customers to Cloud where applicable, delivering exceptional service and creating customer evangelists in a remote, enterprise context.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Atlassian
Atlassian
2 months ago

Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive sales and adoption of the Jira Service Management (JSM) Service Collection across strategic accounts. Own the end-to-end sales cycle from discovery to closure, collaborate with Account Executives and Solution Engineers, and build a strong pipeline. Focus on transitioning customers to Cloud where applicable, delivering exceptional service and creating customer evangelists in a remote, enterprise context.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Serving as Subject Matter Experts in ITSM and Enterprise Service Management for internal teams, prospects and customers.
  • •Teaming with Core Account Executives to own the JSM-specific sales cycle and drive opportunities.
  • •Owning the sales cycle for Service Collection and JSM, focusing on high-value opportunities (>201 agents or >500 seats).
  • •Generating pipeline and winning deals in target accounts, including competitive replacements, and co-selling with partners.
  • •Collaborating with Solution Engineers, Partner Management, Marketing, and other GTM teams to drive awareness, pipeline, and customer success. Focus on Cloud growth and transitioning from Data Center to Cloud.
  • •Providing exceptional service to customers and internal stakeholders, acting as trusted advisors and supporting onboarding of new hires.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityHealth Insurance

Key Requirements

  • •Strong knowledge of IT Service Management (ITSM) and Enterprise Service Management (ESM) concepts
  • •Proven ability to generate pipeline and close deals in strategic accounts
  • •Experience collaborating with cross-functional teams (Solution Engineers, Partner Management, Marketing)
  • •Ability to drive Cloud transition initiatives and build a robust sales pipeline
  • •Excellent communication and advisory skills with a customer-centric approach
Experience:ITSMEnterprise softwareSaaS
Skills:CommunicationCollaborationNegotiationPresentationProblem-solving
Languages:English
Tech Stack:Jira Service ManagementService AutomationITSMCloud

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
Glassdoor
Glassdoor: 3.1
WebsiteLinkedInGlassdoor