Presales Customer Engineer, Enterprise (based in Melbourne)

Cloudflare
Melbourne
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Stakeholder management","Communication","Presentation","Trusted advisory","Strategic alignment"]

Own the technical customer relationship in Cloudflare’s enterprise GTM motion—from discovery through long-term adoption and account expansion. Partner with Account Executives to lead technical validation, design bespoke architectures, and deliver demos/PoCs across Security, Networking, Zero Trust, and Developer Platforms. Carry a variable quota aligned to revenue outcomes, run QBRs, and use AI-augmented workflows (agents and internal platforms) to automate RFP/security questionnaires and other routine tasks.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Presales Customer Engineer, Enterprise (based in Melbourne)

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the technical customer relationship in Cloudflare’s enterprise GTM motion—from discovery through long-term adoption and account expansion. Partner with Account Executives to lead technical validation, design bespoke architectures, and deliver demos/PoCs across Security, Networking, Zero Trust, and Developer Platforms. Carry a variable quota aligned to revenue outcomes, run QBRs, and use AI-augmented workflows (agents and internal platforms) to automate RFP/security questionnaires and other routine tasks.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical discovery with Account Executives, build bespoke architectures, and deliver product demonstrations and Proof of Concepts (PoCs).
  • •Serve as a trusted technical advisor across the full customer lifecycle, maintaining ongoing relationships with key stakeholders.
  • •Own long-term technical alignment between evolving customer business goals and Cloudflare’s product roadmap.
  • •Drive commercial accountability through a variable quota, including deep platform adoption, retention, and cross-sell/up-sell opportunities; run technical QBRs.
  • •Use AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and telemetry monitoring.

Key Requirements

  • •7+ years in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Strong technical acumen across web security, networking (routing/DNS/DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Experience with internet security technologies including DDoS/DDoS mitigation, firewalls, TLS, VPN, and DLP.
  • •Networking/HTTP fundamentals such as TCP/UDP/DNS, IPv4+IPv6, BGP routing, reverse/forward proxy concepts, and serverless application development.
  • •Commercial mindset and exceptional communication for stakeholder management and translating technical details to C-level strategy.
Experience:7+ years
Skills:Stakeholder managementCommunicationPresentationTrusted advisoryStrategic alignment
Languages:English
Tech Stack:AWSGCPAzureJavaScriptPythonGolangBASHWorkers AIAI GatewayPrompt engineeringLLM orchestrationRetrieval-Augmented Generation (RAG)HTTPReverse proxyWAFCDNForward proxySecure web gatewayServerlessTCP

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn