Senior Director, Online Services

2K
San Mateo
Workplace: HybridFull timeUSD 227,700 - 337,020 annuallyFunction: Executive & General ManagementExperience: 10+ yearsSkills: ["Leadership","Partnering","Incident response focus","Technical vision","Systems thinking"]

Lead the live operations of a AAA free-to-play, cross-platform action game’s online services. Partner with Product Management to deliver runtime features and pipelines for learning, optimization, and engagement. Direct frontend engineering while managing Backend Engineering and Build Engineering teams, owning release management, launch readiness, observability, incident response, and CI/CD automation. Build experimentation, telemetry, remote configuration, and player engagement tooling, including safety and anti-toxicity systems.

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FursaFursa
2K
2K
1 month ago

Senior Director, Online Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead the live operations of a AAA free-to-play, cross-platform action game’s online services. Partner with Product Management to deliver runtime features and pipelines for learning, optimization, and engagement. Direct frontend engineering while managing Backend Engineering and Build Engineering teams, owning release management, launch readiness, observability, incident response, and CI/CD automation. Build experimentation, telemetry, remote configuration, and player engagement tooling, including safety and anti-toxicity systems.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Set the technical vision and roadmap for online services.
  • •Manage Backend Engineering and Build Engineering leads and their teams.
  • •Own release management cadence, patch/hotfix orchestration, and safe rollout.
  • •Own launch readiness and live health, including capacity/scale/availability testing, observability, and incident response.
  • •Direct frontend systems development for authentication/presence, matchmaking, social features, commerce, and player safety/anti-toxicity.

Pay and Benefits

Salary: USD 227,700 - 337,020 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeavePaid SickParental LeaveCommuter Benefits

Key Requirements

  • •10+ years of engineering experience, including 5+ years of leadership on AAA cross-platform Live Services games.
  • •2+ years of leadership in frontend systems for AAA cross-platform Live Services games.
  • •Experience operating a shipped live service, including release management, incident response, and scale/availability.
  • •Fluency in Unreal Engine, including core object model, referencing patterns, threading patterns, and Online Subsystem.
  • •Strong command of distributed backend architecture and software patterns for maintainable, debuggable systems.
Experience:10+ yearsAAA gamesLive ServicesCross-platform gaming
Skills:LeadershipPartneringIncident response focusTechnical visionSystems thinking
Languages:English
Tech Stack:Unreal EngineOnline SubsystemCI/CDRelease managementPatch hotfixesObservabilityTelemetryRemote configuration

Company Brief

2K
2K is a video game publisher and developer known for sports, action, and strategy franchises such as NBA 2K, WWE 2K, Borderlands, and Sid Meier’s Civilization. It operates as a major label within Take-Two Interactive.
Industry: Gaming
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Novato, United States
Founded: 2005
WebsiteLinkedIn