Account Based Renewal Representative - Middle East

Autodesk
Amman
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Communication","Negotiation","Time management","Customer first mindset"]

Manage multiple customer renewal cycles independently, executing end-to-end renewals for assigned accounts while ensuring timely, accurate renewal execution. Defend and expand the customer base by closing renewals and driving seat expansion opportunities using standard playbooks. Monitor auto-renewal status to prevent churn and coordinate lightly with customer procurement, Account Executives, Customer Success Managers, and partners. Use CRM systems to automate workflows and handle exceptions within guidelines.

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FursaFursa
Autodesk
Autodesk
1 month ago

Account Based Renewal Representative - Middle East

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage multiple customer renewal cycles independently, executing end-to-end renewals for assigned accounts while ensuring timely, accurate renewal execution. Defend and expand the customer base by closing renewals and driving seat expansion opportunities using standard playbooks. Monitor auto-renewal status to prevent churn and coordinate lightly with customer procurement, Account Executives, Customer Success Managers, and partners. Use CRM systems to automate workflows and handle exceptions within guidelines.
Location: Amman
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Independently execute full renewal workflows for assigned accounts.
  • •Ensure timely and accurate renewal execution to defend the existing customer base.
  • •Identify and close seat expansion opportunities across existing buyers, teams, or personas using standard playbooks.
  • •Monitor and intervene when auto renewals are disabled to prevent churn.
  • •Work directly with customer procurement teams to ensure seamless renewal execution and coordinate with internal stakeholders as needed.

Key Requirements

  • •2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer-facing role.
  • •Experience managing renewal cycles or recurring revenue motions.
  • •Strong communication skills to influence customer decisions.
  • •Foundational negotiation skills to secure renewals or basic expansions.
  • •Proficiency using CRM systems and basic workflow automation; ability to manage multiple concurrent workflows and adhere to renewal timelines.
Experience:2-3 years
Skills:CommunicationNegotiationTime managementCustomer first mindset
Tech Stack:CRM

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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