Director, Digital/Technical Product Management - CEO MR

USAA
San Antonio, Plano, Phoenix, Charlotte
Workplace: HybridFull timeUSD 143,320 - 273,930Function: Executive & General ManagementEducation: bachelorsSkills: ["Leadership","Strategic thinking","Customer focus","Analytical rigor","Stakeholder management","Ambiguity management"]

Lead the creation and management of a Digital/Technology Product Management team within USAA’s Member Advocacy technology organization. Own end-to-end product and technology management for a portfolio or market segment, setting product strategy and roadmaps, guiding data-driven optimization across channels, and influencing senior stakeholders to deliver member-focused experiences. Drive best practices, manage ambiguity and risks, and ensure successful discovery through launch for complex, integrated platforms.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
USAA
USAA
4 days ago

Director, Digital/Technical Product Management - CEO MR

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the creation and management of a Digital/Technology Product Management team within USAA’s Member Advocacy technology organization. Own end-to-end product and technology management for a portfolio or market segment, setting product strategy and roadmaps, guiding data-driven optimization across channels, and influencing senior stakeholders to deliver member-focused experiences. Drive best practices, manage ambiguity and risks, and ensure successful discovery through launch for complex, integrated platforms.
Location: San Antonio, Plano, Phoenix, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Attract, select, and develop a Digital or Technology Product Management team to achieve product and experience goals.
  • •Manage day-to-day activities and resources to ensure efficient delivery across the product management organization.
  • •Own end-to-end technology and digital product management activities for a portfolio/product line/group/vertical market.
  • •Set new digital/technology product strategies, lead teams to define product strategy and roadmaps, and oversee alignment of strategy and delivery.
  • •Guide teams to apply data-driven methodologies across channels to optimize user experiences and manage risks in accordance with risk and compliance policies.

Pay and Benefits

Salary: USD 143,320 - 273,930
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness Stipend

Key Requirements

  • •Bachelor’s degree; or 4 years of relevant education and/or experience.
  • •Proven ability to lead discovery, strategy, vision, and delivery of complex digital and technology products and experiences from ideation to market validation.
  • •Masters user-centered design and design thinking to translate market insights, customer needs, and data into innovative digital solutions that optimize user experiences and drive KPIs/KRIs.
  • •Develop compelling business cases, quantify investments, and justify strategic decisions for digital products while balancing innovation and portfolio performance.
  • •Adept at shepherding highly integrated, multi-platform technology solutions from concept to market while collaborating across diverse stakeholders and managing ambiguity.
Education:Bachelor's
Skills:LeadershipStrategic thinkingCustomer focusAnalytical rigorStakeholder managementAmbiguity management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn