Citizens Teller

Citizens Bank
New York
Workplace: OnsiteFull timeUSD 24.15 - 29.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer service","Collaboration"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance and product recommendations, answer questions, and connect customers with Bankers for next steps. Follow cash-handling procedures and regulatory requirements while delivering an exceptional, customer-centric experience and supporting the branch team’s business goals.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance and product recommendations, answer questions, and connect customers with Bankers for next steps. Follow cash-handling procedures and regulatory requirements while delivering an exceptional, customer-centric experience and supporting the branch team’s business goals.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the branch lobby and assist with simple transactions
  • •Demonstrate how to use mobile apps or ATMs to complete transactions
  • •Provide personalized advice and recommendations, and refer customers to Bankers for next steps
  • •Follow financial policies and procedures, including proper cash handling and compliance requirements
  • •Respond to customer questions and issues while building long-term customer relationships

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement Benefits

Key Requirements

  • •High school degree or GED
  • •Minimum 6 months experience processing transactions (cash and/or digital payments)
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs
  • •Comfortable using digital technology and working branch hours, including weekends and evenings
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer serviceCollaboration
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website