CaptivateIQ

3 months ago

IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Experienced IT Engineer responsible for deploying, administering, and safeguarding internal IT systems across a remote-first organization. You’ll own onboarding/offboarding workflows, coordinate incident response, manage SaaS tools and endpoints, and collaborate with Security, People, and Engineering to ensure reliable, scalable, and secure IT operations.

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Act as an escalation point for the IT support queue, handling complex issues across endpoints, identity, and core SaaS applications (e.g., Google Workspace, Okta, Slack, Zoom, Atlassian).
•Coordinate response efforts for IT incidents and outages, including troubleshooting, communication, and post-incident follow-up.
•Manage internal user accounts, groups, and access (joiners/movers/leavers) across identity and critical SaaS systems.
•Own and continuously improve onboarding and offboarding workflows in partnership with People, Security, and Hiring Managers.
•Deploy, administer, and maintain IT systems and services (e.g., MDM, endpoint security, Zero Trust, collaboration tools, AI platforms, asset inventory).

Key Requirements

•5+ years of related IT experience (e.g., IT Engineer, Systems Administrator, IT Operations)
•Hands-on experience managing SaaS-heavy environments (e.g., Google Workspace / Microsoft 365, Okta or another IdP, Slack, Zoom, Atlassian, HRIS tools)
•Strong skills in endpoint management and MDM (e.g., Jamf, Kandji, Intune, or similar) across macOS and/or Windows
•Demonstrated experience coordinating and resolving IT incidents and outages in a remote-first environment
•Familiarity with security and compliance concepts (least privilege, access reviews, endpoint baselines, change management) and how they surface in IT operations

Experience:5+ yearsSaaSTech

Skills:CommunicationCollaborationDocumentationProblem-solvingTime management

Tech Stack:Google WorkspaceOktaSlackZoomAtlassianJamfKandjiIntuneZero TrustNotionConfluence

Company Brief

CaptivateIQ

Provides a cloud-based sales commission and incentive compensation platform that automates commission calculations, reporting, and plan management to help revenue teams run accurate, scalable incentive programs.

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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CaptivateIQ

3 months ago

IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Act as an escalation point for the IT support queue, handling complex issues across endpoints, identity, and core SaaS applications (e.g., Google Workspace, Okta, Slack, Zoom, Atlassian).
•Coordinate response efforts for IT incidents and outages, including troubleshooting, communication, and post-incident follow-up.
•Manage internal user accounts, groups, and access (joiners/movers/leavers) across identity and critical SaaS systems.
•Own and continuously improve onboarding and offboarding workflows in partnership with People, Security, and Hiring Managers.
•Deploy, administer, and maintain IT systems and services (e.g., MDM, endpoint security, Zero Trust, collaboration tools, AI platforms, asset inventory).

Key Requirements

•5+ years of related IT experience (e.g., IT Engineer, Systems Administrator, IT Operations)
•Hands-on experience managing SaaS-heavy environments (e.g., Google Workspace / Microsoft 365, Okta or another IdP, Slack, Zoom, Atlassian, HRIS tools)
•Strong skills in endpoint management and MDM (e.g., Jamf, Kandji, Intune, or similar) across macOS and/or Windows
•Demonstrated experience coordinating and resolving IT incidents and outages in a remote-first environment
•Familiarity with security and compliance concepts (least privilege, access reviews, endpoint baselines, change management) and how they surface in IT operations

Experience:5+ yearsSaaSTech

Skills:CommunicationCollaborationDocumentationProblem-solvingTime management

Tech Stack:Google WorkspaceOktaSlackZoomAtlassianJamfKandjiIntuneZero TrustNotionConfluence

Company Brief

CaptivateIQ

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn