Associate TSE II

MongoDB
Bengaluru
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Problem-solving","Customer service","Initiative","Teamwork"]

Advise MongoDB enterprise customers and help resolve complex issues across architecture, performance, recovery, and security. You’ll be an expert resource for best practices running MongoDB at scale, advocating for customer needs with product and development teams. Contribute to internal projects by building support tools for performance, benchmarking, and diagnostics, while working closely with frontline customers in a hybrid model.

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FursaFursa
MongoDB
MongoDB
1 month ago

Associate TSE II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Advise MongoDB enterprise customers and help resolve complex issues across architecture, performance, recovery, and security. You’ll be an expert resource for best practices running MongoDB at scale, advocating for customer needs with product and development teams. Contribute to internal projects by building support tools for performance, benchmarking, and diagnostics, while working closely with frontline customers in a hybrid model.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Solve complex MongoDB customer problems across architecture, performance, recovery, and security.
  • •Serve as an expert resource for best practices in running MongoDB at scale.
  • •Advocate for customer needs by interfacing with product management and development teams.
  • •Contribute to internal software development projects for support tools used in performance, benchmarking, and diagnostics.
  • •Work alongside large customers to resolve technical questions and support their success with MongoDB.

Pay and Benefits

Perks:Parental Leave

Key Requirements

  • •Strong technical experience in systems administration, distributed systems, or network administration.
  • •Experience with database architecture and administration, plus application architecture.
  • •Hands-on experience with authentication systems such as OIDC/SAML, LDAP, Kerberos, or AD.
  • •Experience with virtualization technologies such as Docker and Kubernetes.
  • •Operations background with administering large-scale production environments, including Linux/Windows, networks, and cloud resources (AWS/Azure/GCP).
Experience:Customer supportDistributed systems
Skills:Problem-solvingCustomer serviceInitiativeTeamwork
Certifications:MongoDB Certified DBA Associate
Languages:English
Tech Stack:MongoDBAtlasCloud ManagerOIDCSAMLLDAPKerberosActive DirectoryDockerKubernetesLinuxWindowsAWSAzureGoogle Cloud PlatformGitRDBMSNoSQLPerformance tuningBenchmarking

Company Brief

MongoDB
Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn