Retail Sales Supervisor

Puma
Italy
Workplace: OnsiteFull timeEUR 25,905+ annuallyFunction: SalesSkills: ["Customer focus","Results orientation","Communication","Organizational skills","Teamwork"]

Support retail sales at the Outlet Scalo Milano by driving store KPIs through active presence on the sales floor and day-to-day operational support. Ensure brand-aligned customer service standards, coach and motivate the team, and help Store/Assistant Store Managers with training and performance monitoring. Manage cash operations (sales, exchanges, returns, discounts), track retail KPIs and share improvement opportunities, and oversee merchandising execution, inventory, and loss prevention procedures.

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FursaFursa
Puma
Puma
1 month ago

Retail Sales Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Support retail sales at the Outlet Scalo Milano by driving store KPIs through active presence on the sales floor and day-to-day operational support. Ensure brand-aligned customer service standards, coach and motivate the team, and help Store/Assistant Store Managers with training and performance monitoring. Manage cash operations (sales, exchanges, returns, discounts), track retail KPIs and share improvement opportunities, and oversee merchandising execution, inventory, and loss prevention procedures.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Contribute to store sales targets and KPI achievement through active presence and operational support to the team.
  • •Ensure high standards of customer service aligned with PUMA brand values.
  • •Coordinate and motivate the team during daily activities, providing coaching and support to reach goals.
  • •Support Store Manager and Assistant Store Manager with team training, development, and performance monitoring.
  • •Manage cash operations (sales, exchanges, returns, discounts), track store KPIs, and support merchandising, inventory, and loss prevention procedures.

Pay and Benefits

Salary: EUR 25,905 annually
Perks:Health InsuranceTicket RestaurantBirthday OffEmployee DiscountUniform

Key Requirements

  • •Retail experience, preferably in coordination roles or as a senior figure on the sales floor.
  • •Passion for the PUMA brand and for selling.
  • •Comfort with numbers, reporting, and commercial performance indicators (KPIs).
  • •Strong focus on customer experience and results orientation.
  • •Good English language proficiency.
Experience:Retail
Skills:Customer focusResults orientationCommunicationOrganizational skillsTeamwork
Languages:English
Tech Stack:Cash register systems

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn