Hardware Support & Test Intern

Eight Sleep
San Francisco
Workplace: OnsiteContractUSD 30 - 35 hourlyFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Root cause analysis","Data interpretation","Quality measurement"]

Troubleshoot field units by analyzing customer-reported issues, gathering context as needed, and collaborating with engineers to identify root causes and corrective actions. Support prototype development with hands-on testing, and help build software and AI tools that streamline diagnosis of hardware failures. Join a small hardware engineering team in San Francisco, focused on rapid iteration and novel hardware products.

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FursaFursa
Eight Sleep
Eight Sleep
2 days ago

Hardware Support & Test Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Troubleshoot field units by analyzing customer-reported issues, gathering context as needed, and collaborating with engineers to identify root causes and corrective actions. Support prototype development with hands-on testing, and help build software and AI tools that streamline diagnosis of hardware failures. Join a small hardware engineering team in San Francisco, focused on rapid iteration and novel hardware products.
Location: San Francisco
Workplace: Onsite
Employment Type: Contract
Job Function: Product Management
Seniority: Intern level

Key Responsibilities

  • •Troubleshoot field issues by analyzing unit data, gathering information from customers, and partnering with engineers to determine root causes and corrective actions.
  • •Support product development teams with prototyping and testing.
  • •Build software and AI tools to facilitate diagnosis of hardware failures.

Pay and Benefits

Salary: USD 30 - 35 hourly

Key Requirements

  • •Pursuing or recently completed a BS in Mechanical or Electrical Engineering, or equivalent.
  • •Strong written and verbal communication skills.
  • •Familiarity with mechanical, electrical, and software systems to understand possible causes of failures.
  • •Familiarity with interpreting data and sensor readings.
  • •Familiarity with root cause analysis, DOE, and quality measuring techniques.
Education:Bachelor's in Mechanical Engineering or Electrical Engineering
Skills:CommunicationRoot cause analysisData interpretationQuality measurement
Tech Stack:AISoftware tools

Company Brief

Eight Sleep
Eight Sleep makes AI-powered sleep hardware and software (the Pod) that monitors biometrics and adjusts temperature, elevation, and sound to improve sleep and recovery for consumers and clinical applications. Recent expansion targets medical use cases and global retail. ([crunchbase.com](https://www.crunchbase.com/organization/eight-sleep?utm_source=openai))
Industry: Wellness & Preventive Health
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series D
Headquarters: New York, United States
Founded: 2014
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Glassdoor: 3.8
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