Services Lead, Stores - Full Time (Barrie, ON, CA, L4M 4Z8)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceSkills: ["Influencing peers","Feedback","Client service","Time management","Problem-solving"]

Support all departments on the sales floor at a specific Sephora location by coaching teams to execute the selling model and deliver outstanding client service. Track store sales performance and align teams to goals, maintain sales-floor visual merchandising standards, and act as Manager on Duty when needed. Lead opportunities through zoning and staffing adjustments, participate in interviewing, and uphold Sephora values including client passion, teamwork, initiative, and respect for all.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
11 hours ago

Services Lead, Stores - Full Time (Barrie, ON, CA, L4M 4Z8)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support all departments on the sales floor at a specific Sephora location by coaching teams to execute the selling model and deliver outstanding client service. Track store sales performance and align teams to goals, maintain sales-floor visual merchandising standards, and act as Manager on Duty when needed. Lead opportunities through zoning and staffing adjustments, participate in interviewing, and uphold Sephora values including client passion, teamwork, initiative, and respect for all.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Ensure all Beauty Advisors execute Sephora’s selling model and deliver outstanding client service.
  • •Monitor sales performance and identify opportunities, aligning team members to goals.
  • •Support visual merchandising by keeping concepts and visuals within company standards and updating animations as needed.
  • •Act as Manager on Duty on the floor when possible, engaging with cast and clients.
  • •Support business operations such as zoning, staffing level adjustments, and participate in interviewing as needed.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong client service skills.
  • •Demonstrated effective time management and problem-solving skills.
  • •Ability to support store sales performance and business opportunities.
Skills:Influencing peersFeedbackClient serviceTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn