Senior Product Designer, Search Results

Headway
New York, San Francisco, Seattle
Full timeUSD 180,000 - 225,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5-8 yearsSkills: ["Craftsmanship","Experimentation","Data-informed decision-making","Collaboration","Restraint"]

Own the patient search results experience, including results tiering, provider cards, match explanations, and empty/sparse states. Design and run sustained conversion-critical experiments, iterate based on live patient feedback, and partner with Ranking and Profiles teams to shape how provider signals reach patients. Use research and data to reduce patient hesitation, raise craft on a high-traffic surface, and prototype in code with AI-first tools to ship continuous improvements.

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FursaFursa
Headway
Headway
18 hours ago

Senior Product Designer, Search Results

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the patient search results experience, including results tiering, provider cards, match explanations, and empty/sparse states. Design and run sustained conversion-critical experiments, iterate based on live patient feedback, and partner with Ranking and Profiles teams to shape how provider signals reach patients. Use research and data to reduce patient hesitation, raise craft on a high-traffic surface, and prototype in code with AI-first tools to ship continuous improvements.
Location: New York, San Francisco, Seattle
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Own design for patient search results: results tiering, provider cards, match explanations, filters/sort, and empty/sparse states.
  • •Design and run sustained experiments on a conversion-critical surface, including hypothesis, variants, reading results, and iterating.
  • •Partner with Ranking and Profiles teams to shape how provider style/experience are expressed to patients.
  • •Turn a point of view on search results into shippable increments with PM and engineering.
  • •Use research and data to understand patient hesitation, running research as needed and designing for uncertain users.

Pay and Benefits

Salary: USD 180,000 - 225,000 annually
Perks:EquityMedicalDentalVisionHsa401kRemote WorkParental LeavePaid LeaveEapTraining

Key Requirements

  • •5-8 years of experience designing consumer products with end-to-end ownership of a live, daily-used surface.
  • •A portfolio showing mature, shipped craft on dense, information-heavy interfaces.
  • •Experience iterating on a conversion-critical surface over months, with honest reflection on what failed and succeeded.
  • •Comfort with numbers: define what to measure and what the measure might miss.
  • •AI tools are already part of your practice, and you can explain where they helped, where they were wrong, and what you overrode.
Experience:5-8 yearsConsumer productsMarketplacesSearchDiscoveryHealthcare
Skills:CraftsmanshipExperimentationData-informed decision-makingCollaborationRestraint
Tech Stack:Claude CodeCursor

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website