Head of Market Research | AI-Native Research (Remote US/EU)

Maze
United States, Ireland, Spain, United Kingdom, Barcelona, Madrid
Workplace: RemoteFull timeUSD 220,000 - 260,000 annuallyFunction: Research & Scientific (R&D)Skills: ["Leadership","Strategic thinking","Executive communication","Innovation","Collaboration"]

Build and lead Maze’s new Market Research service from the ground up, defining what best-in-class research looks like in an AI-native world. Own the research vision, methodologies, delivery processes, quality standards, and hiring strategy. Serve as executive research lead for strategic customer engagements, guide study design and storytelling, and partner cross-functionally with Product, Engineering, Sales, Marketing, and Customer Success to drive customer and business outcomes.

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Maze
Maze
1 month ago

Head of Market Research | AI-Native Research (Remote US/EU)

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Last checked: 14 hours agoStatus: Live

Job Summary

Build and lead Maze’s new Market Research service from the ground up, defining what best-in-class research looks like in an AI-native world. Own the research vision, methodologies, delivery processes, quality standards, and hiring strategy. Serve as executive research lead for strategic customer engagements, guide study design and storytelling, and partner cross-functionally with Product, Engineering, Sales, Marketing, and Customer Success to drive customer and business outcomes.
Location: United States, Ireland, Spain, United Kingdom, Barcelona, Madrid
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Director level

Key Responsibilities

  • •Define the long-term vision and best-in-class research standards for Maze’s AI-native market research service.
  • •Design and evolve research methodologies across qualitative, quantitative, and mixed-method studies, incorporating emerging AI capabilities.
  • •Build and lead the market research organization, including operating model, delivery processes, quality standards, and hiring strategy.
  • •Serve as executive research lead on strategic customer engagements, guiding study design, analysis, and executive storytelling.
  • •Partner with Product, Engineering, Sales, Marketing, and Customer Success to reflect research expertise across the customer journey and influence AI-powered research capabilities.

Pay and Benefits

Salary: USD 220,000 - 260,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceVisionDentalLife InsuranceDisability InsuranceParental Leave

Key Requirements

  • •Significant experience leading market research teams, research consulting practices, or insights organizations.
  • •Deep expertise across qualitative and quantitative research methods, including research design, sampling, analysis, and insight generation.
  • •Experience building or scaling research organizations, practices, or service offerings.
  • •Strong executive presence advising senior leaders and enterprise customers on research strategy.
  • •Experience partnering cross-functionally across commercial, product, and operational teams.
Experience:AI-nativeUser researchMarket researchB2B SaaSE-commerce
Skills:LeadershipStrategic thinkingExecutive communicationInnovationCollaboration
Tech Stack:AI

Company Brief

Maze
Maze is a user research and product discovery platform that enables teams to run prototype tests, surveys, and usability studies to gather actionable insights and speed data-driven product decisions.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2018
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor